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February 2024 by Mojgan Jafari
I order two items 2 weeks a go. After a few days I send them email and also I call them many times. They don’t respond to any of my emails and phone calls. After 10 days they refund one item and still I don’t know about other item.This is totally unacceptable from a brand like Eli Tahari.Bad customer service.Even their chat not working and they don’t respond.On their site they said they send orders within 4-5 business day.Totally lie. Bad service and bad business.
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July 2023 by Audrey Johns
One of the best shopping experiences ever! Kimberly was extremely helpful, she found a dress for me based on the event I was attending and I loved it! Ina was also outstanding they both worked together to make sure the dress gets to me before my event. I was raving about them to my sister who I will definitely take shopping there!
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May 2023 by wendy valdes
My first time shopping at Elie Tahari was very positive! Customer service was exceptional besides the fact that the store and clothing collections are lovely and beautifully displayed. Ina helped me find exactly what I wanted. She was so friendly and cheerful and very knowledgeable. I will definitely go back after such a enjoyable experience!
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May 2023 by Julie Mumma
Ina did a great job juggling customers right before her store was closing. I ended up buying a couple thousand dollars worth of clothes.Great customer service
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May 2023 by Ruby Sachdeva
I had a great time shopping with Neli. She was focused on my need for specific type of clothes I needed and she respected that I had short time to decide them too.I would highly recommend her as a shopping assistant!
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May 2023 by kimberley rumsey
Went there to buy a dress for son’s graduation. Service was amazing. The sales people knew the correct size and recommended styles that were flattering. Can’t wait to wear my new dress.
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May 2023 by Kristina McCullough
Ina was very sweet and helped me pick out the cutest tote. It goes with everything. If you go to Elie Tahari Fashion Island be sure and ask for Ina.
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May 2023 by Anna Takallou
Great shopping experience! Neli was very friendly and helpful!
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May 2023 by Shabnam Ghezelbash
Thank you Neli for follow up I will be your store soon. ?
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March 2023 by Marie Pezzlo
Outstanding service!!!
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March 2023 by Debbie Allen
Ina was excellent help has a great sense of style and made shopping fun. The store has several beautiful items.
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February 2023 by Alice Bocancea
I really appreciated the customer service at the Fashion Island Tahari store! Very helpful, respectful, I was able to change my wide leg velvet pant for a smaller size. I really appreciate it! I highly recommend this Elie Tahari store!
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January 2023 by Teri Green
I found the sales team to be available and helpful
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September 2022 by Anne Chen
I almost always stop by Elie Tahiti when I’m. at Fashion Island. The store is always clean and organized and the staff is always willing to help find my size or provide suggestions.
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September 2021 by Mariela F.
If I could give this store a Zero, I would. Elie Tahari is a great company, I have shopped here many many times, but the person at the register in this store, Gabriella has to be the rudest and least helpful person I have ever dealt with at a store. She refuses provide the number to customer service. In short, if you want to be treated with disdain and as a second class citizen give this place a try.. otherwise do yourself a favor and shop ET items at neiman's or Bloomingdale's.