March 2020 by Seaview Getaways
We have a vacation rental business a few blocks away and use Chase Private Client Services at this location when we are in the area. The customer service couldn’t be better...the even know our names. Working with Sharon H. today to notarize some paperwork and noticed they only had one review- so here you go....If your looking for the best bank in CDM, look no further than Chase Bank!
February 2019 by Janine W.
Sharon Hubbard is an all star. I'm so thankful for her help- she handled complications efficiently. She was diligent and treated me so kindly!
January 2019 by Cole B.
Who thought a Bank could get 5 stars? C'mon. However, i have used all the banking services (home loan/private client/investments...and have interfaced with all the people from GM to the folks working the floor. It's as close to a small town country bank as one can find in Corona del Mar. With at least 10 other banks on our short two mile strand on PCH, the people here have been difference makers.
January 2019 by Josh B.
Yo! Was in town on vaca.. needed a large withdrawal among other things. Just wanted to give Big props to the teller lady Anastasia.. not only did she answer all my questions with ease and handle my transactions smoothly but She was also very cool and had a mellow vibe that made me feel welcomed even with tensions being high because of the wait I'm guessing. The manager was kind of freaking out as well as the other tellers but She wasn't stressed at all and just handled it. Overall the branch was ok I guess but seemed as she was holding the team together. I Highly recommend you request Anastasia for any of your banking needs.
March 2018 by Christine M.
The tellers here suck and are not helpful at all. They pretend like they want to do something for you but at the end of the day they never do. A new chase opened in crystal cove and I would HIGHLY recommend taking your business there instead of this branch. It's not worth dealing with them and the inefficiencies
October 2017 by Sasha H.
Swear to god! This just happened ! I went into this chase bank and asked to withdraw a couple thousand dollars. The lady that worked there actually told me that THEY (yes the bank ) didn't have enough money!!! I only asked for 4 thousand dollars! What the ?!? R u kidding me?!? I mean REALLY! So what is the point of you being a bank ? PATHETIC!!!!
September 2017 by Julia H.
The "teller" with brown hair and visible tattoos has absolutely no customer service skills. She had a lot of attitude in her tone of voice when speaking with customers. The gentlemen in front of me was asking questions, her responses were short and snippy -all while rolling her eyes. I completely understand being annoyed with people, but being rude and disrespectful is unacceptable.
June 2017 by David R.
I don't know why there are bad reviews (though they seem to be 2 years old, so maybe management at this branch changed), but I've always had good service here and never been disappointed. Eric was very helpful the first time I came into the branch, and the manager (I forget her name now) was extremely nice and provided notary services for us. Great location right on my way to work at Newport Center. So, I'm a satisfied customer!
November 2016 by Jack S.
The are all automated. No tellers. They have one guy that will come out from behind a closet if you need help Yes closet
October 2016 by Chia-Fen Y.
There is zero accountability at this branch, and they will be rude to you, interrupt you, outright lie, and then hang up on you when you try to speak to the manager on the phone about their wrongdoings. Do not bank here. There are plenty of other banks to choose from that won't treat you like dirt.