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July 2020 by Jessica G.
We were very pleased with the ease of the home buying process. We had a short amount of time between putting the offer on the house and the closing (which also included a holiday weekend) and Randy and his team got everything moving quickly. From start to finish, Randy was efficient, had open communication, and went above and beyond to make sure the process went seamlessly. As first time homebuyers, there were many things we did not know, but Randy was patient, explained them carefully, and ensured that we were comfortable with the process. Additionally, we were very happy with our down payment, grant, and interest rate. We were able to move into our dream home at a price we can afford.
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June 2020 by Stephanie A.
We just recently moved into our dream home and the entire process went like a dream. Randy made sure we had all the information needed, all the i's dotted and the t's crosses and this was the smoothest process. We are definitely recommending him to all our family and friends.
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March 2020 by Silvia V.
My realtor referred me to a few lenders including Randall for a refinancing need. I made sure to share with my realtor my experience so that he stops referring Randall to others.From the get go my gutt feeling was telling me I could not trust him. I should have listened to this..He was very talkative on the phone, vague with information, and his texts very confusing - barely could make sense of some of them at times (for instance: "are you a condo?").I filled out the application and emailed everything. I was surprised that it was allowed to send confidential documents via a regular gmail account - not through a protected website. Second red flag!I was excited because Randall was promising the moon (i.e. preferential interest rate, low closing costs, etc.)When I submitted everything and filled out the application, Randy still asked the same questions. I was thinking why did I bother filling an app out if I need to repeat everything again.The surprise came when the first hurdle of the appraisal came. Another lender was able to waive it so was expected the same from him. That was not the case.Randy also told me he would gather all info but not pull up hard inquiry on credit until sure we'd proceed. The problem is that he was not clear, he promised things beyond what he was capable of offering, and I ended puling the plug and went somewhere else.Too many good lenders in OC to settle on Randall.
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June 2018 by Luke F.
We used Felix for our most recent home purchase. I had interviewed 5 other lenders and the rates and loan he offered through Chase were by far the best. Beyond the rate and loan, Felix was a pleasure to work with. He was on top of all of our transactions / signings, etc. He was super attentive, very easy to get a hold of and responsive to all of our questions whenever we needed to get in touch with him. We were scheduled for a 21 day escrow, but got the loan portion finished so early, the sellers and I agreed to shorten it to a 17 day escrow. It really was a great experience. He is who I will use in the future and would highly recommend him to anyone.