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April 2023 by Denise M.
this store needs to change their hours on yelp because you're not open at the time you say you are! I wasted my time coming down to see the mall and all the stores don't open until 11 am
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November 2022 by LPthang S.
Walked in this store to an employee folding and I had said, hello! As it should be the other way around. No response at all and when I began looking around, I noticed her watching something on her phone. She was very rude, and few mins later asked if I was looking for anything. I had a return and so I let the other chick know and she let me know they are closed. And I should do the return now, mind you I was looking at a shirt. However, she does the return and says, you can get the shirt on the return. Mind you I'm trying on the shirts to see what best fits and she rang up one and I told her that's not the one I'm getting. After being rushed out, I will not shop here, unless it's an item and this store has it in my size. I understand being closed but, I'm in the store. I had been in there a little less than 10mins. Let me finish without rushing me.
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July 2022 by Ty W
Great clothes 4 plus women and my wife loves this place
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April 2022 by Carlos Chavez
very bad service in question of the schedule they say in one hour and they will open in another
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September 2021 by Allie Anderson
This torrid store is really friendly and welcoming - I've only come in a couple of times for returning online purchases, but never felt like I needed to just get in and out. The store is really well laid out and clean, and the staff are all really nice and helpful too. I can't wait to come do more shopping here when it's safe to do so!
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August 2021 by Bryan D
In the middle of this dead and dying mall was Torrid. Otherwise known as the only place in this mall to get nicer looking things for the non weight challenged. Unlike most every remaining store in the mall, the staff was helpful and they had product to sell. The store was neat and well presented. If you're above a size ten, go check them out. Only four stars though. Through no fault of the store, prices are a bit steep for providing an extra two or three inches of cloth.
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August 2021 by Lavender Meeks
I always get something from here the ladies are always so sweet.
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June 2021 by Amy E.
Could be 2 stars, but Ill add an extra star for sweet and friendly employees at this location. As a big girl, I like Torrid's style. As opposed to other plus size stores they have more young , fun and colorful styles. But there are a few policies that really turn me off to Torrid: -All clearance is final sale...I guess I get it. But I'm one of those ladies who doesn't want to use the fitting room every time, especially if Ive picked up a lot of items or etc. I would shop at Torrid more if I didn't have final sale hanging over my head. -Their full priced items are expensive! decidedly out of my price range. At least most Ive gotten from there is of good quality, but still. -The torrid cash you earn can be used ONLY on full priced items, and there seem to be limitations beyond that too... Well, I've been holding a giftcard for Torrid for over a year now, even though the mall is 5 minutes from me, I guess that kind of sums it up.
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June 2021 by Alyssa Vargas
The staff are always super friendly. I love the Newark locations selections and they always have a variety of sizes available on the floor. Their clearance section is sizable with great deals. The fitting rooms are currently open with a 10 item limit to try on. You must wear a mask and are not allowed to consume outside food or drink while shopping (you're okay to hold it with you). You'll want to park on the back side of Macy's (2nd floor entrance) and enter where forever 21 is.
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May 2021 by Mari E.
Torrid opens at 11 am and it's now 11:04 and the person inside is still moping the floors. It says they open at 11am but apparently they clean at that time and leave us out here waiting and watching. She has seen us and has not even acknowledged us staring here. Poor management!!! She is also just sitting there talking to another employee. This is ridiculous. The other employee looked at us then looked at her watch and went on her cleaning. They should post the hours so people are not here watching. It is now 11:15. I rather shop at Lane Bryant they are nicer there and they acknowledge you!!! UPDATE: it was noon and they still had not opened, they suck! You need better employees that acknowledge your customers and don't ignore you!
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May 2021 by Alex Anderson
This torrid store is really friendly and welcoming - I've only come in a couple of times for returning online purchases, but never felt like I needed to just get in and out. The store is really well laid out and clean, and the staff are all really nice and helpful too. I can't wait to come do more shopping here when it's safe to do so!
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May 2021 by C Castle
Lots of clearance sales! BOGO 50% off. Very nice sales associate working the Friday Apr 9th night shift. Will definitely come back.
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May 2021 by Liza Mendoza
Great size store plenty of selection
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March 2021 by Brandon Verzola
GF loves this store! And professional service.
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February 2021 by Sterling Pierce
Love Torrid. It's the one place I can always find clothes, under garments and occasionally shoes/boots in my size as well as my style. When I started gaining weight my older sister took me here and helped me find a few outfits and I have loved this store ever since.( going on 9 years now)Super cute styles, amazing staff to answer questions and will personally help figure out your size on any item they sell. I recently went to the Fremont location because I needed to figure out my size in skinny jeans and bralettes, and felt so at ease requesting assisstance from the staff about the bralette because the staff at this store don't judge your appearance or personal style. If you're a plus size girl sizes 10 to 30 and need super cute clothes that you can feel comfortable and confident in then Torrid is the place for you!