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November 2023 by Stephanie Assaf
Andrew was very patient with my indecisive self and he got me a really good deal! Thanks again Andrew :) give him a raise! Lol
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November 2023 by Manager Villa de Wright
The gentleman, Andrew was very friendly, and knowledgeable of everything. Made it a very pleasant and easy process. Very happy!
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November 2023 by Guillermo De La Hera
Good variety of options and super knowledgeable seller. Our favorite spot for mattress buying in the area!
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November 2023 by Gloria Montalvo
Ron was a great sales person and our family now owns 6 beds across 3 households because of his ability to listen. If you are having difficulty with your major purchase of a bed…ask for Ron in Mountain View. El Camino & Americana. Good sleep is as important as water and excercise. ❤️. Signed, a loyal local gal.
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October 2023 by Rika Tuikolongahau
Andrew the sales rep was very knowledgeable in explaining about the temper pedic mattresses which we ended up buying. He was very detailed and we were able to make a purchase we are very happy with and excited to be delivered tomorrow! Highly recommend this place if you want a high quality mattress!
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August 2023 by Annja Lee
We just moved here and needed 3 new mattresses. Stopped by Mattress Firm and was greeted by Andrew. I’m highly impressed with Andrew’s knowledge and patience with helping us thoroughly choosing the best mattress for us.We could have gone to other large name stores and was extremely pleased with Mattress Firm and Andrew is a gem to work with.
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August 2023 by Jiyuan Shen
The site has a good coverage of mattress. We are able to try on the one that we are looking for. However, the sale is not professional: 1. We expressed our interests on a product. The sale says there's no such product (while it's online available). 2. We were asking if there is any room for discount. The sale says "definitely" no discount for "any brand" in the site. (no free protectors etc. either)We visited this site just because it's very close to our home. This afternoon, we visited the Fremont site and the staffs there are very helpful and enthusiastic. (did not place the order immediately because we were hesitated at that time) We plan to chat with an online sale to see if it's great, otherwise we would just visit the Fremont site again to place the order.
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July 2023 by Igor P.
The sales lady was unfriendly and rude. I recommend avoiding this location.
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July 2023 by Patricia Anderson
It was a great ? experience. I was able to ask all my questions and the answers were on point. Two day delivery.
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June 2023 by J. x
It is nice to be able to see and feel the mattress before you buy it. MattressFirm provides such a place conveniently. Lots of mattress to see and test, shop assistant is nice and helpful. Price might be a bit more expensive than online shopping, but it’s worth it. Feel like an investment in durable commodity as well as health.
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June 2023 by Brandon Lee
Pleasant experience. Love was our sales rep and did a great job. Transparent in answering all our questions. Highly recommended
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June 2023 by Katie Glover
Knowledgeable, friendly staff who were very willing to put together the best mattress and accessories combo for my needs.
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June 2023 by Francois Bailly
I bought all my mattresses from this store. Service is great, sales persons are knowledgeable and they show you mattresses for your budget without any pressure to buy. The delivery service is great, they called ahead and were on time.I could definitely recommend this store to anyone looking for a new mattress.
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June 2023 by colt2048
Our representative, Love, was professional and knew her material. She helped us find the perfect mattress for our needs.She also helped us to set up delivery to another state at a later date. Thank you. ?
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June 2023 by Kim H.
We were here today and the older bald white salesperson was the worst we've ever encountered. He showed no interest in helping us. Grumpy and basically just sat at his desk. I've purchased mattresses from Mattress Firm many times and he's the most unfriendly person I've seen. Never ever going to this location. Going to the one on Showers and El Camino instead. They are much friendlier. If you don't like your job, just quit.
