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February 2024 by Rafael Lara
It was good there's many things to choose from if you're thrifting around looking for deals so if you're into this i recommend it.
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January 2024 by Sydney B.
I found a steam canner here for my mom and we got up to the cashier debating whether or not we wanted it. We were a bit sad when we said that we weren't going to keep it and we would just get it when we come back someday, but an amazing cashier, his name is Norman, paid for it for us and let us have it. We're really grateful so if the cashier Norman is reading this, thank you so much.
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December 2023 by Vanessa T.
Good place to browse for goodies and clothes. But sizes are kind of all over the place, smalls mixed with XL and everywhere in between. Some printed tags were also mislabeled from the clothing tag. One of the changing rooms was out of order so it meant only 2 were available. It left a long line of people waiting. Nonetheless, got some clothes that look brand new for a great price. Also found a cute Hello Kitty cup but it comes in a set of 2 and I couldn't find the other one. I was almost tempted to buy it. Will come back again.
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December 2023 by Terran Protoss (Justme)
Prices are higher than at Daiso. Otherwise the mugs, kitchen utensils and othe knicknacks should move faster. There is the usual smell of Goodwill but the items are well arranged. I just hope that whoever is responsible for pricing will review the tags and make it relatively competitive. This is a thrift store so if pricing is even higher than it should, then inventory will take time to move. You can see that with a lot of items still in the shelves even after a few weeks have passed. I go and visit at least once a week and items are still there. My suggestion is to slash the price down to 50% even during this holiday season only. That should move inventory to make space for 2024.
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December 2023 by Lang B.
I've frequented this goodwill for years but since moving companies, I haven't been back here until a few days ago and let me tell you - there was an employee I encountered that was beyond rude and incredibly unprofessional. She kept standing by me and snapped, snapped, SNAPPED her gum in my ear. Every time I put something on the "go-back" rack, she'd give me the stink eye. Then she was standing in the middle of the walkway so I nicely asked if I can go past her and she just stared me down and moved AN INCH over. I had to move the other cart instead to go around her. I understand people get tired but not once did I give her attitude. She simply did not want to be there nor for anyone to try on clothes, look at the merchandise or do anything that would cause her to have to do her job. I have no issues with people chewing gum but for the sake of sanity, STOP SNAPPING IT IN YOUR CUSTOMERS EARS!
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October 2023 by Cynthia E
Very big Goodwill.Lots of clothes, household goods.Many great items!
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September 2023 by M L.
This location has some great finds, and unlike the Goodwill in Palo Alto they rarely have a line for fitting rooms, there's lots of space to walk around, and it's much cleaner. Unfortunately though it suffers from a different problem which is that the racks are way way WAY too full. You literally cannot pull hangers apart enough to check sizes (which are not always accurate on the tag) or even look at the item. I would 100% be willing to pay more if they took some items off the rack and it required less of an arm workout to shop here.
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September 2023 by Robert Newlander
Great place to pick 'n choose, because of local socioeconomic demographics. Found some good teeshirts & a mesh metal desk organizer
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August 2023 by Nelly F.
My favorite Goodwill. Always clean, have very good stuff and the employees are very friendly. Some things are too expensive to be second hand items, but most things are very reasonably priced.
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August 2023 by J Davis
Good space. Large selections. Pretty organized. Pricing could be better. Kohls can be cheaper and its brand new when they have a sale.
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July 2023 by Berenice A.
I don't ever leave reviews but I was so excited to go thrift shopping and today I had some greats finds but when I went to the fitting room I asked if they can open one for me bcus it was locked and there was no one in there and the Asian older lady flat out just said no, which I understood for whatever reason bcus I try to be an understanding person and I took 6 items . The fitting room was full of clothes which I didn't not bring in and hangers everywhere And after I was done trying on my items The lady is right outside my door helping someone else out and yelled at me to clean up after myself - while I was holding the items I brought inside It's just rude . I waited outside so long and asked to get help and she just didn't want to help me And on top of that I get embarrassed and yelled at SO RUDE
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July 2023 by Faye Imogen
Decently clean, somewhat crowded. I took my glasses off in the dressing room, forgot them, and left the store and thankfully an employee placed them on a nearby shelf. However, when giving me my glasses back she said, “You left them in the dressing room with all your other clothes” in a very rude and accusing tone of voice. There was a huge pile of clothes in that stall, none of which were brought in by me. It wouldn’t have even been physically possible for me to bring all of those in. No idea why this woman decided that I was responsible for the mess.
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June 2023 by Linnea K.
It was so easy to donate at this Goodwill location. I was happy to be able to give away some of my favorite decorations and household items before our move. Places like this are so important for the community. Thanks for helping people get second chances .
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June 2023 by Caitlin Brittain
THANK YOU TO THE WONDERFUL PEOPLE WHO WORK HERE.I live very close to this Goodwill and I frequently donate items here. Last Friday, I had a small bag of clothes to donate, so I quickly drove through and then went about my day. Later that evening, as I went to pack for my cousin's wedding shower, I made the horrifying discovery that I had accidentally donated my bridesmaid's dress for her upcoming wedding.I raced back to the Goodwill as I frantically sifted through the few clothes in the donation bins, I quickly realized my dress was nowhere to be found. Fred, one of the men accepting donations outside, saw me panicking, asked for a description of the dress and took me into the back to search through two huge bins he had just taken inside. Soon enough, the whole warehouse knew the story and people just kept coming to help. Vincent grabbed two bins of clothes off of the already loaded truck, James helped me sort through them, and then Vu led me through the store to see if the dress had already made it to the racks.We spent over an hour sifting through bin after bin of clothing. Of course they all had other work to do, but they let me keep looking and Vu just kept hunting with the most positive attitude. Sure enough, at the bottom of the SEVENTH and final bin of clothing, Vu found my bridesmaid dress.It was the start to a holiday weekend, these guys were slammed with work, and they took a whole hour of the end of their day to help a panicking woman find her bridesmaid dress. I truly cannot express how grateful I am. THANK YOU Fred, Vincent, James, Vu, and the other folks who did their best to calm a crying lady and find her dress.
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June 2023 by Donnie J.
I've been to the Mountain View Goodwill store and got the best customer service. An employee named Vu is the embodiment of the Goodwill mission. The kindness he showed to me and other customers made it one of the most pleasant shopping trips I had in a long time. He also has great knowledge of where all the merchandise is. He is able to make it easy for me to find the items I need. I will definitely recommend my family and friends to go shopping at the Mountain View Goodwill store."
