November 2021 by Chase Adams
Very efficient and helpful. Dessa helped me ship a return. She noticed the bottom was a little weak and reenforced it with no hassle.
November 2021 by ajevangent
Totally incompetent, makes me dislike fedex whenever I end being up having to be here, which thankfully is not often
November 2021 by Poonam Bhat
Have been using this kinkos for 12 years or so . I usually go during the weekday mornings as the customer service is above par Mon through Fri .Sureshni is the best agent to work with at this Kinkos.
November 2021 by Vijay K
Excruciatingly painful. They are the worst shippers in the history of shippers. They stall the packages in the same location without reason. I sincerely hope I never have to use this service again.
November 2021 by June Lin
Worse customer service here. If you can avoid this store please do.
October 2021 by Li-Chuan Egan
Returned shoes at Happy Returns located here. Staff was friendly and very efficient. Better signage for Happy Returns at the front would be nice though as there didn't seem anything obvious.
October 2021 by Rednar Rosique
Staff was efficient and helpful when I came in the middle of a Saturday, I've visited this place a few times in the last several months and it's always been quick in my experience.
September 2021 by paras shah
Been there two times . Never had a good experience though staff was helpful. FedEx charges almost more than double of what UPS generally charges for the same services esp for printing . I was not aware of that . FedEx charges .65 cents for a b/w print while UPS charges .16 only ( 4 times ). Internet though if one uses only for a minute to download docs then all the time one takes to print will be counted as using internet . Color printer gives error so it is going to take some time . So better ask store person to do it and check estimates.
July 2021 by Homer Jay
Regularly using the self-service area for printing/scanning/copying. Never had a problem that could not be solved, I always got my stuff done. However, I sometimes had to wait quite some time to get somebody to fix an issue with the printer (e.g. empty paper).I can't say anything about other services they offer.
June 2021 by Revon Mathews
I sent items worth $500 to India which cost me $214 in shipping charges and it was never recieved. I wasn't even given a refund on the shipping cost. Didn't expect this from a carrier like Fedex.
May 2021 by 686 2579
I have been frequenting this FedEx location for a few months for shipping and printing and each time I have had a very positive experience. The printers work as expected and the employees are courteous and knowledgeable.
May 2021 by Eran Arkin
Unfriendly staff. They don't accept packages contain a device with a battery, although the policy on the site permits it...
April 2021 by Adora K.
Do yourself a favor and go to a different location. People here are unfriendly and unhelpful.
March 2021 by Sarah Eshetu
Great if you're away from home need to fax print or ship ty Fed Ex
February 2021 by Wendy Yang
The simplest shipping tasks are beyond them, random people are surfing the internet on the printing computer which clogs up actual shipping tasks, and they’re constantly experiencing technical difficulties and system errors. I spent 2 hours with three staff members trying to simply create a prepaid return label and after giving up and being completely shocked by the level of incompetence, I drove to UPS (on Castro street) where they very professionally and easily handled it in 5 actual minutes, and for a cheaper price. Save yourself the headache and drive straight to UPS you guys.
