-
April 2022 by Lauren Pratt
I felt relax with Jon and the process was easy
-
April 2021 by Racer X
I've been working with Carol from the Moorpark, CA location for years. She is professional, polite and carefully explains new tax laws/rules and what is in my best interest. I look forward to working with Carol. She is always upbeat and wears a smile no matter the paperwork I bring with me. Carol should be commended for the fine work she performs!
-
April 2021 by Karen Stitches
Great service for the money! Thank you!
-
March 2021 by Kimberly Ohm
Have been using for many years.
-
February 2021 by Cyndi J.
This was my first time using H&R Block to prepare my taxes. Due to Covid it was a drop off situation so no sitting with person doing my taxes. I was quoted 190.00 dollars to prepare and file. When going back to pick up my package. I was told and my paper stated I could expect x amount back as my return. Then I noticed instead of the original amount quoted I was now being charged 259.00 for the preparation of my taxes. Then after my tax return was deposited into my account it was 39.00 less due to a processing fee that they forgot to mention. Too many things went wrong to mention. I will NEVER use them again! Please be warned! Not at all honest.
-
March 2020 by Darcie Marez
Carol is Top Notch Professional and she made sure we were educated on the process and tour products
-
March 2020 by David York
Carol S. was very professional. I felt confident that I received my most accurate and best results.
-
February 2020 by Lincoln Manning
Our advisor Carol Sherman is awesome
-
February 2020 by Debbie Leon
Michelle is very competent and professional
-
February 2020 by Miranda Rodriguez
enjoy working with Michelle, Drop off makes it easier with my 3 kids. Consistently effective, polite, great refunds and tax education
-
February 2020 by John Frank
Carol does a great job. Fast, accurate, experienced and goes great job using the software with her clients.
-
February 2020 by R R.
Horrible phone experience The women who answer the phone sounds like I woke her up from a good night sleep or I interrupted her in the middle of chatting.. unviable!
-
January 2020 by David Kubelka
I love the great service I receive every time I file with Michelle Kritzer
-
January 2020 by Sternie Sounds
No post "sales" support. They'll plug in the numbers like anyone, but there is no one looking out for you. No analytical help. Nothing. We paid about $500 for simple nonsense anyone can do. For more complex tax situations or high earners I would avoid HR Block.
-
April 2019 by buncoman .
The office layout does not provide for adequate security when dealing with personal information. The partitions offer no confidentiality, and when there are several people completing tax returns, voices carry in such a small space. Of note, are certain questions asked by the tax preparer of the clients (confirming names, address, date of birth, telephone numbers). I mention this as most people would not give it a second thought, but I was able to hear everything in the cubicle next to my wife and I.