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March 2023 by Robert Baldacci
Good people
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January 2023 by Abbie Girl
Wells Fargo bank is a typical California bank, so not much to say there. However, this location in Monterey is truly unique. Made from a restored church, the exterior doesn't look like a bank at all, and when you enter, the tall ceiling and other fixtures they preserved are beautiful. Makes you want to have a reason to just go in and check on your account!
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July 2022 by Cathy Jaeger
More tellers and better hours would be nice especially since the ATM machines don't always function as they should. The people working there are great, wish there were more like them in the bank.
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July 2019 by Joe L.
Extremely poor customer service. I have been banking with Wells Fargo for over 10 years and this branch has no regard for loyalty or respect for their customers. I have had to come into the branch three times for assistance with different account matters and each and every time, there are either no bankers available to assist or the bank tellers treat you with zero regard for your time. The bankers themselves respond in a frustrated manner when actually having to sit down with a customer. I am highly disappointed by the way in which this branch represents Wells Fargo
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December 2017 by Bruce H.
The Wells Branch in Monterey was extremely helpful in getting me the foreign currencies I required for an upcoming trip. They were most courteous and efficient in the entire process.
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November 2017 by Napoleon M.
I have been with Wells Fargo for over thirty years. Since I was going to attend the noon Mass at San Carlos Cathedral, I decided to do my check cashing transaction at Monterey Branch. I was attended by Mariana who put me though so much humiliation. I'm a high volume client of Wells Fargo. The disgusting attitude shown to me by Mariana was really unnecessary and uncalled for. I could just question how Wells Fargo could employ such nasty person. I'm sure that justice will catch up with her sooner than later. By all means, avoid this despicable character.
