“Government building/service. Overall, pretty good post office. Cleanliness and look and efficiency is expected of a government run building. I am sure dealing with incompetent customers (and those that don't speak English well and feel entitled to be treated like royalty) on a daily basis would make me hate my job, so I give the workers slack. I think they are doing great.Workers don't have an incentive to sell more or upsell you on any services. They just want to do their job, get no complaints, and go home. If you don't like it, go to UPS or FedEx. You will find comparable or more expensive prices there.”
“This is a contracted location so it's not packed during peak hours like the actual post offices, perfect for dropping off packages that have pre-paid labels already. Lots of packing in the back.”
“Great post office, not busy at all @ 10:20AM on a Wednesday. The employee working today was so friendly. Definitely not used to nice and helpful USPS employees so that was very refreshing.”
“Typically I loathe going to the Post Office as much as the DMV. Today however I had the most pleasant experience and here are the reasons why. 1. Parking was readily available ( This post office has a good amount of spaces and there is residential parking available as well. 2. The line was non-existent ( There might have been one person ahead of me in line. PRO-TIP: If you come before 11:30 the line is smaller, they tend to get busier in the afternoon) 3. Pleasant customer service ( Ms. Lucy was kind, knowledgeable, and helpful. She even double-checked a shipping policy of the receiving address to make sure packages were still being accepted. Thank you Ms. Lucy you're awesome!) I will definitely keep this Post Office in my rotation.”
“Michael was very helpful and attentive. He was very friendly and helped me with what I needed to do quickly and efficiently.The location is great as well. The parking isn't as ample as people in these reviews make it out to be. The parking is usually packed, and the parking lines are drawn strangely to where people mispark their cars so sometimes one car takes up two spaces.Besides that there's no long line and wait. Quiet and Clean. Just don't think that the parking lot is huge and plentiful like how these reviews make it out to seem because its not. It is a huge parking lot but half of it is blocked off for employees.”
“Most USPS experiences leave much to be desired but I had one today that made up for the less positive ones. Geovanne went out of his way to help me figure out my issue and efficiently handled it with a great attitude- didn't make me feel like I was wasting time. Most of the time I ask questions I'm met with impatience or cold attitude. Thanks Geovanne! Makes me want to come back. Wish they opened earlier like other locations and had better parking situation but conveniently located for me.”
“I just wanted to say thank you to Jose for always being so nice and helpful to us. We go to the post office almost everyday and he is always in a good mood. I appreciate his amazing customer service and friendly attitude. We always make sure to go to this post office because of him. Thanks Jose.”
“This is my go-to post office because the staff are friendly and helpful and typically when I go (early morning) the wait time is totally reasonable. Parkings not ideal but there are usually a few spots on the street open if you can't wait a few mins for a spot to open up in the lot.”
“Parking is AWFUL! However, the customer service team is always helpful and friendly which I have never experienced in any other post office. Like the one in Verdugo Road where the attendants are incredibly rude.”
“I have been to 4 post office locations in the city of Pasadena CA. This one by far has the most friendliest and helpful staff out of all the locations I have been to! Seriously, I have received attitude and even hostility at 2 of the 3 other post office locations that I have done business at. If you need to do any business with the USPS in the city of Pasadena CA, this is the location you want to go to!”
“The only reason I'm giving 5 stars is because of KAY she is amazing and completely patient..Her 2 co workers a man with glasses at the desk and a woman with tattoos. We're extremely rude to her for going out of her way to help the people waiting on passports. Kay is very fast and friendly and I really appreciate her time for helping me and my two children with our passports. The disrespect she received from her coworkers was not right it should be dealt with and was very unprofessional in front of the customers. The man just kept saying rude things towards her. She does not deserve that and I know for a fact he could have helped her with the passport line he has helped my husband once before. And can you please update your passport walk in hours on the website they are incorrect they are not 2:45-3:45 pm”
“I have been to few USPS offices and this is The best of all, their attitude and willingness to help is what makes them unique. My appreciation for their service.”
“Im am always worried/anxious going into most federal buildings cause most of them in my experience dont make customers service a priorty. BUT Everyone at this post office is super kind and easy to work with. I drop off A LOT of packages and receive them there too. They are always very patient with me and take care of my orders. Kat is the person I engage with the most and she is a delight to see everytime of go. Even during the I'm sure tough holiday season. Great Place To Do Mail ?”
“After a journey of more than 32 miles from Korea Town towards USPS de los Félix, heading to the Glendale area, through the 210 area and without success, I went to the USPS headquarters at 7101 south central, finding only negatives, arrogance indifference of the staff in all those locations and terrible service with different pretexts!!”
“I like this Post Office because they have a stamp machine, which is easy & convenient. The lobby is well kept and always stocked with postal supplies. The P.O. Boxes are easy to access and the staff have always been friendly and helpful. There is a small parking lot on the side (off the alley) and 20-minute parking out front.”
“I love this post office. Not only is it closest to me but they're always pretty fast, I know I'll be done in 5 minutes whenever I come here. They also sell gift cards and birthday cards which I feel is a nice touch :)”
“I had to do a return and really wasn't prepared. I had the items in a see through bag it came in and the returned label in hand. Anthony offered to pack and label the bag for me. Made my day! THANK YOU!”
“Initially I posted one star....but an amazing staff member still on the premises at almost 9PM came to the lobby and fixed the self serve machine so I could get a package out. I was writing the review before I saw him. I was initially frustrated because the lobby was locked on the weekend without website notice. I went back Monday and processed almost $10 in postage for a package...no postage issued....tried again....same thing. Someone did not load postage labels in machine properly. Looks like from the jammed labels there were several before me that walked away without their postage, too. I hope to get the second label refunded. I appreciate the employee that went the extra mile!”
“It's hard to find a good post office in LA but this one for sure will be my goto! Security is so tight at the door which may upset people but if you can look past that then this is one of the cleanest, quickest post offices I have been to in the city. It's located in the federal building making it nice location and I appreciated the service I got”
“They are very helpful, no matter which ones are on duty. I’ve lived here for seven years and visit them at various hours and they are the cream of the crop, including my letter carrier. Xerox them or have them teach classes. Lynwood is lucky to have them.”
“Clean, well lit facility, good parking. They do move mails after the 3.30 pm Saturday cutoff so mails arrive 1-2 days faster than having to wait till Monday collection”
“Great customer service Junior was so helpful and courteous. I appreciate the exceptional assistance for my mail forwarding request. I love going to this post office for my mail.”
“I've been shipping items for a year here now and I've never had an issue. I usually go on weekday mornings and I never experience a long line. Everyone has been very helpful.”
“Claudia and Dan are amazing. Helped me through everything! Very professional! Besides the rude customers they experienced they conducted themselves in such a high manner!”
“It’s 5 stars based on it is a post office. It gets the job done, no more no less. The line is usually manageable to short. The staff is helpful. Street parking is usually available to stop in. Happy to have a local branch nearby.”
“Everyday there are no long lines like other post offices near by. Plus the staff is knowledgeable and helpful. I prefer this location over all others. Not sure what the other people are talking about with their reviews.. 5 STAR'S from me.”
“My postal service is efficient! The employees are customer friendly & informative! Very clean & quite decorative during the holidays! Customers smile & greet the employees respectfully! Our post office is the best & i have frequented a few in in Whittier!”
“⭐️⭐️⭐️⭐️⭐️Very nice staff. Erik and Toya were very nice and helpful. Very spacious place. I am glad that I finally found a substitute USPS that is not as crowded due to faster service and spacious with a Big parking lot.”
10AM - 3:30PM
5132 York Blvd, Los Angeles
Post Offices
“God bless American ??.. I really like coming to this location the people here are very helpful specially if It’s your first time sending something out . If you ask they will assist you from me experience all my questions got answered and they even helped me with a next day delivery option .. I was delighted by how they went the extra mile to aid me thank you guys keep the good work going... stay ? happy”
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“This is where I rent my private mailbox, due to my home's mailbox not being secure enough. It's not fun when your neighbors steal your packages! They'll hold your packages for you for free for 2 days. After that, there's a fee... I believe it's $1 or $2 per day. The mailbox lobby has 24 hour access, just plug in your assigned pin at the door keypad. Lisa - the owner - is a sweetheart and recognizes her customers by name. (I think she recognizes me...) There's also one or two adorable Shih Tzus (i think) hanging around the counter, and they're so cute and super friendly.”