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March 2024 by Aztecka muerte
Filthy
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March 2024 by The one Online
This location is stuck in time. Old equipment, literal black mold in the men’s bathrooms. - not sure about women’s side but based on the condition I would not doubt it’s the same. Urinals overflowing and urine on the floor. Not sure why this is even remotely acceptable. Having gone to multiple gyms it’s pretty disgusting. How is something like a Planet Fitness cleaner than this gym. Would definitely not recommend. Please do better. Came against my better judgement after reading all the reviews on this place. And let me say they are correct, this place is not it.
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March 2024 by Meiyo “Purro”
The good things about this gym are da steam room, sauna room, and pool area.Now da bad things!Doz Weight training equipment is older den my dad's dad. I've seen better in Prison. some work sum dont.Ugh, da cardio machine has been out of service since the COVID-19 hit but who's counting….Ugh, dey neva got PT and cleaning spray to clean da dirt & sweat pple leaves bhind. “Dey got me up all night”Im tired gonin men's restroom & all da pee stal smells lik garlic, onion, mix wit fish oil.Yet I'm still hea, being faithful to ya. Wen ya gon b faithful to me tho
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March 2024 by Peter Wang
Theft! wallet, keys, car key fobs stolen from locker room even it is locked. No surveillance video.
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March 2024 by Sarah
Crowded. Smells
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December 2023 by Still Chillin
Cancelled my membership after being a member at this gym for years. I couldn’t deal with the uncleanliness and lack of upkeep. The locker room stinks. The showers, toilets and hand wash area are grotesque. Machines are down for months at a time. More often than not there are no towels/spray to wipe down the sweaty machines. There’s mold stains throughout the entire gym including the shower area…I could go on and on. I will no longer be paying 34.99 a month to attend such a careless gym
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December 2023 by Julia Stephanie C
Hire maintenance staff. This place needs some TLC. I leaned on a rail in front of the sauna and it tipped back and I realized it was broken at the base. Someone could get hurt here and there are many seniors using the facilities. Some of the women’s showers are busted too. Water was leaking out the bottom last time I used it. Their audio system is also jacked up and it sounds like blown out speakers playing music. Idk if they are getting away with shortcutting renovation/maintenance and cleanliness in order to make a profit.If your method of business is to over enroll memberships from than the facilities has the capacity to hold - where is that income going? Are you even paying your employees a living wage? I signed up for the national yearly plan and that’s $240 up front & $20 a month. People are paying monthly subscriptions of $20-50 multiply that by the # of members for a single gym.I have no complaints about staff. I’ve been treated fairly.
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December 2023 by David Gutierrez
This gym upgraded the drinking fountains which I’m really happy about. Ernie the manager and staff are great.
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October 2023 by Debbi Chiang
Been there twice, the staff was friendly, but unfortunately the handicap accessible chair for the swimming pool isn’t working.The first time I went, it worked after the staff help put the battery and kinda pat the chair here and there.But the second time, it wasn’t responding at all. Those chairs needs to be maintained.This is like closest 24 hours fitness to me and it so unfortunate that I can’t go because the chair for swimming pool is not working….
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October 2023 by God is Lord Jesus
Haven't been here in a couple of years, and it's fair to say that this gym is still quite an entertaining and appealing to anyone seeking to better tham bodies.Furthermore, being greeted by Ashley in the morning. With a beautiful smile, just puts all together the combination of this Oasis.
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October 2023 by Jenny Chuang
To start off - since I returned to this gym post pandemic (took a 3 year or so pause?) it have been running down hill1. bathroom - always dirty, overfilled with trash either on the toilet seat, the tampon/pad trash, or all over the floor. Explosive p*** diarrhea fecal subtances seems to always find its way to the end of the seat on the toilet.2. Shower - always have the same stains. I have actually went and spoke to the manager about this issue not once not twice but probably a few times. He insisted that they are now addressing the problem but time after time I always find the same stains - brown dry and disgusting. At times there would be women’s diaper hanging over the shower head, a whole large clump of hair clogging the exit where water goes, or really weird strange strong vaginal smell coming from the shower making me want to gag?3. The water fountain- only 1 out of the 4 works? 2 on the top floor been broken since I been here. And one on the bottom, it’s pretty gross and I don’t know when was the last time they cleaned it.4. Unkept - hand sanitizer station are often empty, the cleaning bottles to clean equipments are often - empty, the soap in shower are often also, empty. I included a film of how over the summarized one hour span how many people attempt in trying to clean their equipment with the empty bottle and empty hand sanitizer station. The staff are all gathered in the front (I saw probably 4 of them?) nobody rounds or checkes. Trash are often overflown, and AC is often broken (at least once a week if not once every other week?)5. Lack of choices when it comes to personal trainers - there’s only 1 personal trainer here just makes it hard to make appointments or have choices to pick from. 3 years ago when I was here, there were about 4 or so trainers to say the least. It’s the least of their problems but I thought to address it here.6. Professionalism- when my personal trainer left 24 fitness nobody notified me of this change. I had to find out by trying to reach out to my personal trainer and him telling me he had quit. When I called the gym the staff had told me that he did indeed left but they didn’t realize nobody had notified me? I asked for a refund as my month I haven’t used any, in apologize they told me that I was still gifted the rest of the 4 session despite the refund as long as I do it with the remaining PT of this gym. I said fine- only to find out from the PT that it didn’t count? So now they’re going back on what they said too? Honestly I’m not sure where the membership curtesy lies or the respect for individuals here. I’m honestly really disappointed in how they handled everything from management to staff.I been not wanting to leave review here because I been waiting and hoping they’d fix the problem but I have yet to see the fix. It’s currently 09/2023.
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October 2023 by Steve Barrios
Warning :Go to another gym. This gym is horrible to workout in. I’ve been a member for a while and seen this gym get worst and worst every month. I live two blocks from this gym and I’d rather commute to Downeys gym. (When I shouldn’t if I’m paying a membership fee to maintain the gym right?)None of the cable machines have the stick to adjust the desired weight. (Good luck finding one and/or asking the desk if they have one) because they DONT.I’ll be speaking with corporate.
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October 2023 by PeePizzle Presley
Haven't been here in a couple of years, and it's fair to say that this gym is still quite an entertaining and appealing to anyone seeking to better tham bodies.Furthermore, being greeted by Ashley in the morning. With a beautiful smile, just puts all together the combination of this Oasis.
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September 2023 by buggs R
At one point, this gym was excellent, and the restrooms were nice and clean. Now it's not like that, some machines are out of service and restrooms are filthy. How can you justify a $35.99 price?. I would recommend LA Fitness or another 24hr gym. If you don't care about the price and just want to get a workout in, then I guess it would make sense, but I think if you are paying $20 and above, at least keep the place clean. No lie, head over to planet fitness in Alhambra, and the restrooms and gym are clean.
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September 2023 by Bill Taylor
The locker rooms have progressively gotten worse. They stink. The showers stink. There's wads of hair and toilet paper bits and trash all over the floor always. It is NEVER clean and I've never seen a person come in to clean it. The steam room stinks. Half the showers are broken. What an absolute mess. So bummed. I'm hesitant to write reviews but this place is appalling. The management should be replaced, there is no redeeming excuse for running such a clown show. Get real.
