December 2021 by Cdl The lion
It is a good quality food like you might eat at a quality restaurant it's a quickie.
December 2021 by ady t.
drive thru worker is literally the rudest person ever. was asking a simple question because he stated there was a lot they were out of stock of which did not bother me at all, but the speaker they use would fade out so i asked for clarification and he answered very rudely /: it Is a jack in the box but i wasnt rude to him in anyway.
November 2021 by Mark Perez
I tried to add to my order at the window and the jack in the box employee made excuses because I had one car behind me in the drive thru. Then when I arrived home I realized they gave me a dried chicken sandwich with old lettuce instead of my extreme sausage combo. But at least they got the hash brown that comes with the combo right. Don’t waste your money. There are other fast food establishments with better customer service and attention to detail in the surrounding area.
November 2021 by Nerdy Reptiles
I went today to the drive thru at 12:10AM and wasn't able to order food even though they close at 1AM, the drive thru times are posted online AND outside the drive thru window. I'm not sure if Carlos is his real name but he was very sarcastic and didn't want to take my order even though they didn't close for another 50 mins. I always come to this Montebello location on Sundays after work, I'm always off at 12A and go straight to Jack's and have never has this problem, when I told him that it says that they close at 1AM he said "where does it say that?" And I pointed to the drive thru times right next to him and he replied with "well what does it say for Sunday?" And I told him AGAIN 1AM, then he replied with "well we need time to clean and I can't take your order". I'm not sure why he wasn't able to help me and I would appreciate it if you guys can talk to him and let him know how the drive thru hours work. It's wrong that they were still open and weren't able to take my order even though the times were posted. Very disappointed with the service today
November 2021 by Guadalupe Garcia
The caramel Ice coffee is really good and the price is excellent ?
October 2021 by Gregory Lucero
The manager gave me the wrong breakfast sandwich this morning. When I returned to get the correct sandwich they gave me the same one. The sandwich I ordered is priced incorrectly on their advertised sign inside on the menu board. The manager tried to be clever and say that the pricing is wrong. This issue is not my fault and they did not want honor their mistake. I eventually was able to get the sandwich I ordered after making a scene. The management staff needs to be retrained in customer service.
October 2021 by David Herrera
Excellent and friendly customer service, Justine needs a raise she took care of walk in and drive thru customers in very timely manner. ?
October 2021 by Alex Silva
Great atmosphere, but drinks are watered down... need better bartenders, good service.
October 2021 by Frank MacGyver
It's Jack in the Box, everybody knows that everything at Jack In The Box is good.
September 2021 by Julio Manzanarez
Clean location and friendly staff. Typical Jacks Fast Food nothing fancy. In other words does the job! My only complain is stop using covid as an excuse to close down restroom ? people still work in the field and decide on where to stop for a bite based on if they can use the bathroom or not. (Food for thought)
August 2021 by Karla O.
Worst customer service ever! The drive through was employee was extremely rude and yelled at us to hold on and wait ! I will never come here again !!!!
August 2021 by Ismail Hosny
Again and again super fast and super yummy
July 2021 by Casey H.
Left me standing in the front lobby alone without taking my order over 10 minutes I waited and kept making eye contact with me and ignoring me worst location ever would avoid and they let the homeless hangout in the parking lot and do drugs
July 2021 by Lisa Pacheco / Telles
Fast friendly service ( drive thru ) acute was acute! Hot Sauce, napkins & straws all in the bag. Thank you to the employees for job well done. ?
July 2021 by Aries Alvarez
This Jack in the Box is always very friendly and the food is always perfect.