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June 2024 by Rachel Reyes
I just had the worst experience in pharmacy.they're so rude.
I have been going there for the past week to pick up my pain medication. They said I needed authorization for my doctors. My doctor called the pharmacy.
And for them to tell me that I needed to wait 42 hours. That is so unacceptable, because they knew the order was placed since last week.
It's bad enough we go there in pain to pick up medication. To be treated bad. They act like there giving you the medication for free.
customers service so bad. Except for young lady viviana.
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April 2024 by Dulce Moran
Beware of store policy on returns when purchasing outside of your neighborhood. Extremely bad customer service
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December 2023 by Michelle K.
First time coming to this location for the pharmacy. Backstory: My original CVS didn't have the medicine to fill a prescription that was supposed to be ready two days prior. They didn't notify me so when I went to check on it at my other CVS, they said they've been out and unsure when they would get more. The worker suggested that I go to a nearby CVS that should have the medication in stock. So I took my chances at this CVS off Via Campo. The Pharmacist helped me out quickly, and there was no wait. She was able to transfer my prescription and fill it on the spot. I was told that it would be a 15 minute wait and they would announce when it's ready to be picked up. It only took about 5 minutes for them to fill the prescription. I was in and out of there so quick. I'm glad that CVS offers the option to transfer prescriptions over to other locations when they're out and I was happy with my experience at this location.
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October 2023 by Leo Alcazar
Good place to go and get what you need your meds vitamins other good ting that you really need I recommend it too every body good store specials are good too
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September 2023 by Jennifer T.
I made an appointment for my Covid booster 2 weeks ago and when I went today, they were out of the vaccine! They did not call or text or otherwise notify me. Terrible customer service! Luckily I was able to walk in at Rite Aid.
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September 2023 by Ana T.
CVS is pretty much the same everywhere. When you buy something, a long receipt filled with coupons pop up. The percentage off is the most useful and great, which I have always used. Otherwise, some things are expensive.
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July 2023 by 天空Mike
Just bought something not refundable
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July 2023 by Maria Jacquez
I think they are very nice and helpful
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July 2023 by Dallas Meow
They can't get my medication. On backorder for two weeks.
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May 2023 by Dez Granados
Hours are misleading, went at 10 when it says it closes at 11 but they didn't let us in
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February 2023 by Michael Cortez
Everything I go there for a uber order or personal pick up at night. They always close early before there schedule. I arrive at 10 :30 pm last night and they were already closed lights off. And the schendule says they close at 11. Bad manager customer service.
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January 2023 by Daniel A.
The best cvs overall in montebello lol . The other one is a mess all the time and the lines are always long
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November 2022 by Cheese Platter
An employee put their number in the machine and gave me $20 off super sweet and hope the best for them.
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November 2022 by Patricia Martinez
Very rude customer service I hear that from so many customers and nothing has been done and so many people looking for work.I ask for some help got no one I ask trice .I have seen your reviews so many complaints and yet I come into the store and still bad customer service now going to rite aid much better service
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October 2022 by duwaun williams
Made a routine visit to my local CVS today for a few items. The store was clean and check out was fast (thanks Rosie).