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December 2019 by A S
1st and foremost the person we dealt with was Veronica, at first she was very attentive on finding us the product that we wanted. After, she was quick to say that payment would be needed upfront, no problem. Then the disappointment of being let down over and over began. As this was a purchase for my mother, she gave us a date when the stuff would be delivered, that date came and nothing. She was very apologetic and promised again that it would get there. Same thing, she began being less responsive, we would always have to go out and doing the reaching out to find out what in the world is going on. This happened in August and for 3 months we had to fight to get answers, responses, keep in mind payment in full was made already. Finally this month my poor mother that had bought a new home had to wait to get her dining table, but worst of all she promised that they would build her table for her. We tried to reach out to her via text and call and no response and when we did communicate with her well all she said I am very sorry. Well all they did was drop the merchandise off and left, my mother has no help, she is ill and in Texas while we are in California. . This was the worst transaction I have ever made and worse experience from retailer to a customer. Please stay away from this place as you will be disappointed. Smile up front but backstabbing you once you turn your back.
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December 2019 by erik moreno
(Translated by Google) Good quality, good service and a very good price.
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December 2019 by Maria Escobar
(Translated by Google) Mrs. Verónica does not comply, she sold us a bedroom and she handed it to us on Tuesday and then she called me to tell me that they had already sold it but that I was going to get another one that was more expensive, I disrespect myself if they do not have control from your inventory you better not promise something that you will not meet.It gives me a lot of helplessness that they still tell me more lies that what you are saying is a lie because at no time were we going to take it to my house I was going to pick it up and it was not damaged they sold it to someone else do not say more lies and then they claim me for what I publish(Original)La señora Verónica no cumple nos vendió una recámara y quedó de entregarnosla el día martes y después me llamo para decirme que ya la habían vendido pero que me iba a conseguir otra que estaba más cara se me hace una falta de respeto si no tienen un control de su inventario mejor no prometan algo con lo que no van a cumplir. Me da mucha impotencia que todavía me digan más mentiras eso que usted está diciendo es un mentira porque en ningún momento quedamos que me la iban a llevar a mi casa yo la iba a recoger y no se dañó se la vendieron a alguien más no diga más mentiras y después me reclaman por lo que yo publico
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November 2019 by Vanessa Galvan
I bought a couch from them a few months ago. The quality is great and they gave me a year warranty. They also delivered and assembled the couch for me without hesitation. The owner was very kind and accomodated to my needs. I was only able to go late in the evening and they opened the warehouse just for me. I am now looking to refurnish my mom's house and she is enjoying the experience with them. Highly recommended!
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November 2019 by jarochita santos
(Translated by Google) Mrs. Verónica does not comply, she sold us a bedroom and she handed it to us on Tuesday and then she called me to tell me that they had already sold it but that I was going to get another one that was more expensive, I disrespect myself if they do not have control from your inventory you better not promise something that you will not meet.
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September 2019 by Natalie Natividad
I can really appreciate a business like Baja Furniture!
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September 2019 by Nancy Jaramillo
Great Service, Awesome Prices and Fast delivery
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September 2019 by David G Gomez
(Translated by Google) Excellent prices and attention
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September 2019 by Victoria Zepeda
(Translated by Google) Excellent quality of furniture, prices and very friendly treatment we recommend 100
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June 2019 by Kimberly Vargas
Worse place to purchase furniture from. Very unprofessional. Purchased an item and received opposite. Called numerous times and No answer No call back. When finally got a hold of Veronica (sales) very rude and blocked my calls. Charged themselves more money from bank than the total amout.
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June 2019 by Nancy C.
Great service, prices were really good and they really took the extra step to make sure we were happy. Definitely recommend
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March 2019 by Martita Cha
Beautiful furniture and excellent deals
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March 2019 by Edgar Ramos
Great new store in Montclair of Brooks street and Ramona , great deals and plenty of inventory
