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June 2024 by Timothy Jui
Very friendly, professional
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June 2024 by Lara Talatinian
Incredible customer service, Maggie was diligent patient and very knowledgeable about all the items we were looking for. Quick, easy, effortless! Thank you!
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June 2024 by margarita jimenez lopez
Amazing service! All Revive team Daniel Ricky, Phill and Maggie, they have all patience to serve people and find out what the right mattress, no pressure. please stop by living spaces see mattress expert ?
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June 2024 by Claudmarliz20*
Maggie was amazing. She was very professional, friendly, and honest.
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June 2024 by E H
Great service. Everyone was very helpful and did not hover over us while looking around. Great experience.
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June 2024 by Kenneth Rowell
Maggie was great, very informative. She answered all questions. She almost felt like family. I was very happy with her.
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June 2024 by Cheryl Waters
Very friendly helpful staff. That listened and I got a very good deal on my chest of drawers.
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June 2024 by Genevieve Engwald-Parry
Great sales staff. Nice furniture and good prices!
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June 2024 by Veronica Brotons
I love it, the employees are amazing, super nice and ready to help.
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June 2024 by harold mendoza
Great customer service! Daniel guided us through all the options for what we were looking for.
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June 2024 by Michael Hernandez
The associate "Ricky" was extremely knowledgeable, efficient, and helpful. He made the process very smooth.
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June 2024 by Sophie S.
I had an incredibly frustrating experience at their Monrovia branch. A huge warehouse full of a good variety of furniture which is mostly either out of stock, unavailable, on back order or discontinued. Mr. Firas helped me a lot but every time I was able to match a sofa to an accent chair to a recliner, something would go wrong! Each salesman is equipped with a tablet that checks price & availability and creates an invoice. More than once their system failed to provide accurate information. One salesperson would tell me a specific sofa is available in the default color, another would check and say sorry it’s discontinued. After 2 lengthy visits I’ve paid for a plain beige sofa, which I wasn’t particularly fond of but it was supposedly available for an immediate delivery. Mind you, I’ve just relocated to LA from overseas and was furnishing a totally empty apartment. Based on that sofa, I customized a recliner (to be delivered in 8 weeks) only to receive an email, AFTER the projected sofa delivery date, announcing that it’ll be delayed few weeks. I didn’t want to get stuck with a sofa that isn’t exactly what I wanted, which will be delivered much later than promised, when the whole purpose of buying it was its immediate availability. So I canceled it, which was an easy process. But because the color of the recliner was customized to match the sofa, I wanted to cancel that as well or change the color to a more neutral color to be compatible with whatever sofa I end up buying. They wanted to charge me 25% restocking penalty! I don’t think that was fair because the whole thing was not my mistake. I felt tricked and fooled. They tell you about not keeping their end of the bargain, just after closing the sale knowing well they won’t be able to keep their delivery date.
After numerous phone calls with sales and management, none of whom showed any understanding, I decided to go to the store again to talk face to face with the manager to finalize a solution. Why should I be penalized for something that clearly is not my fault but theirs? Luckily the manager acknowledged their fault & agreed to waive the penalty and I ordered the same chair in its default color. I ended up buying another sofa too. Though the delivery was supposed to be free, they claimed the sofa was too big to go thru the staircase or elevator of my bldg and they needed to hoist it. So I ended up paying $50 for delivery. I have suspicions that was a made up excuse to pocket extra money… who knows!
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June 2024 by Judi Kinnart
I’ve always shopped for my furniture at Living Spaces, Monrovia. The staff is professional and the prices are right. Thank you for all your help!
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June 2024 by Betsy De Leon
We went to buy my daughter a mattress and was helped by Ricky. He was so great and patient with us. He gave us a lot of options and explained the process of ordering and delivery. The only negative experience with this transaction was with the supervisor named Sham. The mattress was on back order but he was confusing with his explanation on order timing. After he left, he was overheard by my daughter speaking negatively of me. If you are going to speak badly about a customer, you should probably wait until they leave the store first. Would totally return for Ricky but hopefully won’t have to interact with Sham again!
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June 2024 by Cecilia Beauty LA
Super happy with my purchase! This was my first time buying a couch from Living Spaces and I’m glad I did! Very smooth delivery! Super happy!
