-
August 2024 by Isaiah Roe
My Hyundai was fixed quickly and with no problems. Thank you!
-
August 2024 by Dirk Sayers
John fit me in & on my way, despite being really busy
I appreciate how he went out of his way to help.
-
August 2024 by Kathy Squires
I was referred by a friend and was not disappointed. From the information taken at the desk when I arrived to the information relayed to me after the work was done I was satisfied also, I received a text approximately a week after the visit to confirm that everything was as I expected, I will definitely be going back
-
August 2024 by Scott Campbell
John and Gail are my "go-to" for auto repair. They are both extremely professional, knowledgeable and friendly.
I had made a stupid mistake and taken my daughter's car to someone recommended by a friend in an attempt to "save money," and problem was not fixed. Of course I should have known better as John has successfully repaired several of my cars over the years. When I brought it to John and Gail and told them the tale, John quickly assured me that he would have the problem(s) diagnosed in short order.
He wasn't kidding! Within an hour or so, he had diagnosed the problem and a couple other things that needed to be fixed, (a leaking valve cover gasket and leaking radiator) giving me "an out the door" price quote. I gave the ok and he told me it should be ready that same day.
As usual, John was true to his word and did the needed repairs in time for us to pick it up that same day. Gail had also applied a AAA discount so it wound up being less than the original quote!
My daughter's car now runs perfectly and I can rest assured she has reliable transportation.
Thanks again John and Gail. You guys are the best!
-
August 2024 by Colleen Puthuff
Always fair and reliable.
-
July 2024 by Shelley Buckingham
The customer service at Laguna Viejo Auto was exceptional. They have a very nice place to sit should you need to wait
The technician kept me informed and I felt they were very competitive with their pricing. I highly recommend this business.
-
July 2024 by Karen Gillebaard
Excellent repair service, completed on time and the front desk staff are happy and amazing and very helpful
-
June 2024 by Heidi Walker
Fast and reliable service.
-
June 2024 by Tiffany Werner
I feel very well taken care of when I bring my car in. I can trust what they are telling me. They give explanations on everything they do and why they would recommend a particular service.
Thank you to everyone!
-
June 2024 by William Benton
Overall the service was above expectation. The car performs better and I would recommend the business highly!
-
May 2024 by Liz
I had my car towed to this auto shop because I was referred by a AAA Club technician. Throughout the day, they kept in constant communication about my car’s repair needs. They were able to fix everything it needed that same day. Also received a AAA discount. Manager, John reached out to me next day to follow up on how my car was running. I would recommend this auto shop. Friendly and fast service. Thank you!
-
May 2024 by Daryl Yokochi
If your regular everyday ar has trouble, this is the place. They do a great job troubleshooting and repair. They seem really reasonable and the owner is the one who goes over things with you. My titan had ignition problems. I was expecting a bigger expensive repair job but turned out to be a simple fix. My wife and I feel safe here, not worried about being taken advantage off. And they don’t push you to do other things like replacing timing belts like the dealer does.
-
May 2024 by Neil jax
Could not get my truck started for the life of me tried everything new battery new starter new alternator. Yada yada yada. Took it to John within minutes he figured out I needed a ECM.
Could not be happier truck runs great now I can go to work. Thank you to John and all the staff.
-
May 2024 by Bryce Agbisit
Very happy with the service and expertise. Would 100% recommend
-
May 2024 by Jacklyn Williford
Laguna Viejo Auto did an outstanding job for me! My car was done quickly and efficiently and I was informed of the work progress throughout the repairs. I WILL go there in the future!
