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October 2021 by Natasha Hopkins
De Gallerie is amazing!! He made us a beautiful ring and at an insanely good price! We had consulted a few other jewelers across the city who were trying to sell us on a type of ring that was not only more risky (in terms of possible loss of a diamond), but much more expensive to make. He is extremely nice and very knowledgeable.
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August 2015 by Kelly Y.
Super impressed!!! I bought a Swarovski ring from De Gallerie a few weeks back and one of the three rings started losing its crystals after wearing it for about a week or two. I went back to De Gallerie to see if it can be fixed or what options I may have with the ring and the representative there immediately wrote down my contact information and told me that she will order a new set for me and that it may take a month. It seemed like a long time but they called me right after they received the replacement. No trouble at all and they were super nice about it! I will definitely go back here first if I want to shop for any new trinkets/jewelry for myself or as gifts.
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April 2015 by Suyash P.
Whenver I get to choose, I always prefer to shop at local independent business more than chain stores. I was looking for a Swarovski gift for my girlfriend and searched for a store in my area. Obviously I went for De Gallerie versus the chain stores at the mall. I figured I can save a lot of time finding a parking space and walk through the entire mall to find the store. Sure it is! I parked almost right in front of De Gallerie and get to spend more time to look for the perfect gift for my lady. I was surprised by the huge selection of Swarovski products this store has, but I got distracted with the other lines of jewelry that they carry too. There are so many styles to choose from ! I was totally overwhelmed but luckily the sales girls were really helpful and they spent almost an hour helping me to pick out the perfect gift! No only do I get excellent service, they also have gift with purchase promotions and I ended up getting another nice gift that's worth $50 for my $210 purchase! De Gallerie will definitely be my destination for gift shopping for now on!
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April 2015 by Kristen S.
Ivy is awesome. A stone fell out of my Swarovski eternity band - months after I'd purchased it from them - and she sent it back for repairs and now it looks brand new! I'm impressed by her level of customer service, especially when the items aren't even expensive. I wish sales reps everywhere could be just like her! :)
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December 2014 by Dulce C.
Second time shopping here and again staff was very prompt and friendly, also well organized and presentable display. My mom loved the quality and packaging of her new Swarovski earrings. Thank you for your great service.
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December 2014 by Alex W.
I could always find gifts at De Gallerie for all occasions, this year is no exception either, I was out of the country for a year and has recently returned to the bay area, I walked in the store for the first time in a year and thought i was in the wrong place, Wow, what an eye opener, the store has completely remodeled, new color scheme, light charcoal colored tile flooring and white display cabinets, which i think it brings out the shimmering in the crystals displayed throughout the store. although the layout and the cabinets placement remained the same, (due to the restriction of the store configuration, that's nothing they can do about) I honestly think it is a pretty store to visit. I was also surprised that the sales staff recognized me that made me feel so welcome. I've made a few purchases, finally, Christmas presents for my mother, gf and nieces are done. I will definitely be back to this store again.
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December 2014 by Sheena N.
I came here about two months ago to purchase a gift for my mother on Mother's Day. The staff here was so nice and helpful, I ended up leaving with a pair of beautiful Swarovski earrings for my mom and just had to buy another pair for myself! The selection that they have here is unique and, every time I come here, I find something that I have to have. I try to stop by every few months to treat myself to something nice, and I can't wait to see what they have in store for me next time! In contrast to some of the other reviews, I think that the prices are reasonable, especially for such a great buying experience made by their great staff. De Gallerie is definitely one of my go-to jewelers.
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January 2013 by Bin L.
too bad store...I bought gifts from the store,but Swarovski original price was higher $100 than marketing price.They changged the price.So you should be care ,very care,and compare price with the website and other stores.It is cheating...
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December 2010 by Sunny S.
Never shop there, those are crooks . Everytime I walked out of there, I regretted that I shopped there. Customer Service is VERY VERY BAD. I bought a few hundred dollars worth of pin there, and they said it will cost me extra to have it wrapped. They used torn old wrapping paper and they were trying to dig from the trash. And when my daughter touching one of the old scrapes of paper they had, they started to get very excited and almost yelled at her. One time, they gave me a different backing of the pin that I purchased and when my friend tried it on, it fell. My friend thought I bought her some cheap stuffs. When I went back to have the backing replaced (since they did not give me a real one that came with the pin in the first place) they did not even apologize or anything. The list of worst customer services went on and on. Some stuffs they sell you are not brand new either, and they did not even have the courtesy to warn you. And that is why they always say no return everytime you bough something. DONT GO TO THAT STORE - GO TO A DIFFERNET one at the mall.
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February 2007 by Eric W.
De Gallerie is also known as my "last ditch effort," but safe choice for buying gifts for females. Over the years, I have purchased countless items for my mom, sister, and girl "friends" from here, and they all seem to love them. The specialty here is the Swarovski crystal figurines, and most of the popular series from each year is readily available. From large to small, simple to intricate, it is easy to find something to suit your budget. Pop culture icons such as Mickey Mouse, Hello Kitty, and Snoopy are common, as well flowers and animals. The most basic designs will run you about $40, and up to over a few hundred dollars for the most elaborate. My mom being a lover of sunflowers, I have gotten her a few different incarnations of them. Baby sis is a piano virtuoso, so it was only natural that I would give her a miniature grand piano. Perhaps they don't have the exact item the person you are buying for likes, but you can put a little thought into it, and go for an overall theme. Since this is a Chinese run store, many of their figurines are Chinese symbols, including various sets of the zodiac. One of the gift ideas that has never failed me is giving a girl her Chinese horoscope sign. It doesn't have to be fancy. Heck, even a Beanie Baby will work wonders, but If it is for a girl who is a little bit more special, you can't go wrong with any of the choices at De Gallerie. Some look more like the traditional animal signs, while others are more cartoony. She doesn't have to be Asian herself to appreciate this either. Show her how to broaden her horizons with knowledge of worldly cultures. The one I most covet is the limited edition dragon from the year 2000. Since I was born the year of the dragon, this has particular significance to me. $4,000 dollars worth, however? Maybe not. If you are a single guy, the female attendants will give you extra attention, especially if they know you are looking for a girl. Some of the younger employees are also particularly flirty as well, as Le Gallerie management knows full well about the oldest sales tactic in the book. Maybe I should consider De Gallerie to be my back up shop no longer, as it seems it has turned into my first and only stop for holiday and birthday shopping. Until the day comes when the females in my life are sick of these shiny, illuminous little things (which will probably be never), I think I just might have to come back for more.
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January 2007 by Mayank R.
I agree with Ken K. They have very good collection of Swarovski crystals and the staff is very freindly. I've been to both stores, this one and the one in Sunnyvale and even saw same staff in both stores. The staff is courteous and give you time with smile. Ken K. has summed up the experience pretty well.
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November 2006 by Ken K.
This place is pure *evil*, whether you are male or female (though ultimately the purchases go to females in the end). The brand name Swarovski, famous for beautiful crystals and art (as well as melting the hearts of many a female...or girly male if you know what I mean) is heavily touted here and DG is an authorized dealer, so you will get certificates of authenticity, ensuring your purchase is not some bootleg, counterfeit or knockoff like a RoDex or a PraPa. This business is run by Chinese/Taiwanese, and there are two locations as far as I know (the other in Cupertino village). Staff are very friendly and if you look remotely Asian they'll address you in Mandarin first unless you respond back otherwise. If you are a dude shopping for your gal, the female staff here go the extra mile to suggest items if you give them some guidelines of what you are looking for. If you are stuck with gift ideas for that anniversary, V-day, Mother's Day, something to surprise that special someone, or just to say "hey I'm sorry I "F"'d up, how bout some Swarovskizzle?", this is the place. The mall might have a Swarovski store, but you can get other brands, jewelry and other thingamajigs at De Gallerie.
