-
August 2024 by Elaine Pettengill
I have been seeing Dr Robinson as my
GP for almost 20 years and have the utmost respect and gratitude for his fair and excellent medical care. In a recent visit to follow up after receiving treatment for a viral infection I was informed by office staff that in order to continue as their patient I needed to pay them $3,000.00 up front. I was taken completely by surprise by this and apparently showed it. My response was interpreted as refusal to pay the fee...and I was summarily dismissed. Soon after I received an email from the office containing all my records since being a patient there. Needless to say I am completely shocked and upset with being treated so horribly!! People beware of this practice and find somewhere else to trust with your health care!!!
-
August 2024 by Eugenie McMillen
I feel blessed to have a local Doctor’s office and one whose nurses and doctors have excellent bed side manners. It’s a dream come true of an office!
-
January 2024 by David Stroebe
If you need a bandaid maybe good place to go. You have serious problem i think not . I had the misfortune of going to his office on a friday with a very serious infection. Told to come back monday if i still had problem. No follow up next two days whatsoever since maybe it would trouble his weekend or he diagnosed as not serious. I most likely would have been dead if i followed his instructions. Fortunately my housemate found me totally septic and delirious and he and my daughter took me to hospital where i required four weeks of iv antibiotics for this infection he apparently did not think serious.
-
November 2023 by Morgan Thomas
Great Staff and Practice.
-
June 2023 by Electro Gaming
Dr Robinson is the kindest person in the world! Very very knowledgeable. Dr Diana is amazing. Love love love that office!!!My name is Margarita.
-
February 2023 by Mary Ellen D.
Dr. Robinson charged me $193.00 for a phone call requesting a refill of antibiotics. On the bill it stated established office visit. I did not visit the office. I called rquesting a refill of the medication, which I got from a Dr. Deborah Miller, as dr. Robinson was not available or in office that day.The first phone call requesting help in obtaining medication cost $38.00. As I said, the second phone call was listed as an office visit, which it was not and cost $193.00. No one ever told me that when Dr. Miller would call me back, it would cost this much more. I already knew the cost of the first call. I have called Blue Cross and have a case #. This is unfair, outrageous, and a total rip-off.
-
November 2022 by valrie joy Williams
I am a Medical Insurance Agent/Advisor, in Marin county for over 30 years. Also Certified by Covered Ca. It is important for me to know who the competent doctors are in my County.The name Curtis Robinson, MD was a recurring name mentioned by many of my clients. I finally met him.I sanction every praise given him and more. Dr Robinson has been my doctor for many years. His reputation as an excellent doctor superseded him.He is personable, caring, knowledgeable and very competent. It his evident that he enjoys his work. Perfect profession for him.His support staff is equally skilled and personable .Glad to be associated with his Practice. I feel comfortable with his care and look forward to my visits with him.
-
February 2022 by Denzel Allen
Best doctor experience I’ve ever had. I felt heard, seen and cared for.
-
February 2022 by Matt K.
I can't say that I've ever been a patient of Dr. Robinson's, though I certainly tried. In March 2021, I contacted Dr. Robinson's office seeking an appointment as a new patient and completed all of the required "paperwork" through the online patient portal. Subsequently, I received a call from his office to set an appointment date and time, confirm my insurance information. At this time, his office also discussed the annual administrative fee that is charged to cover administrative fees -- something I was willing to pay (though, on further investigation, it's not entirely clear that this is an appropriate or entirely legal practice...but that depends entirely on the agreement between the practitioner and the insurance carrier, to which patients aren't exactly privy...and I digress). Now, at this point, I've spent a fair bit of time completing paperwork, speaking with his office staff, and setting an appointment for roughly a week later. So imagine my surprise when, only a couple hours ahead of my scheduled appointment, his office contacts me and tells me they aren't sure his practice accepts my insurance. Wait...you aren't sure? My insurance carrier says Dr. Robinson accepts my insurance. We confirmed my insurance information when I set the appointment. And now you're not sure? But if I'd like, I'm welcome to come in, see the doctor, and perhaps everything will get sorted out...or maybe I'll be billed the full cost directly? Hmmm...I see. Needless to say, I don't need to see a doctor that can't give me a straight answer about whether my insurance is accepted at his practice. And by mutual agreement with his office, my appointment with Dr. Robinson was cancelled. And I've never contacted them again. All of this is why I was so surprised to receive a bill today from Dr. Robinson informing me that my annual administrative fee is now due. I am not a patient of Dr. Robinson's. I have never been a patient of Dr. Robinson's. And here they have the chutzpah to ask me to send payment for $225 (discounted to $195 if I pay by March 31...woo hoo!). I get it; healthcare costs are piling up. But make what you will of a medical practice that engages in the somewhat dubious practice of charging administrative fees to in-network insured patients. And think twice about a practice that sends a bill to someone who has never even been a patient because his office can't manage their own administrative issues (mind you, I was never compensated for the time I spent...*cough* wasted *cough*...with them).
-
January 2022 by Elizabeth A.
Takes his time and listens. Kind man. I would recommend him to any of my friends. Hard to find someone who is willing to take their time with you these days.
-
January 2022 by Mak Klein
Great PCP and great, easy person to talk to
-
October 2021 by H G.
I'm a fan. Dr. Robinson is a great doctor. I always feel heard. Love love love Julie Jones. Beautiful new office. Happy patient. But man. My blood pressure sure does suck.
-
August 2021 by Renee R.
My nurse practitioner, Diana Saylor, surely saved my life. I was just doing my usual yearly stuff, but of course with the disruption of a pandemic, I missed last year. I am grateful for the highly skilled care. Additionally, the new office space is a much more pleasant atmosphere. I encouraged my close friend to join this practice. It is cozy and gives you that small town doctor's office feel. The office does not provide vaccines for Shingles, TDAP, Influenza or any of the others that are recommended. Locally, these shots are provided at pharmacies and grocery pharmacies. I'd rather have these at the office. Overall, it is a good trade off. I am happy to take in person visits and televisits.
-
April 2021 by Lynne F.
I am no longer a patient of Dr. Robinson, but decided to go ahead and post this very unfavorable review of my time with him - about 3 years. I began treating w Dr Robinson after leaving my previous PCP, Cheri Forrester. Dr. Forrester drove me away by shouting "Be quiet!" at me while I was discussing my health complaints. Apparently, I was talking too fast for her to keep up with the typing of her notes for my chart. Dr. Robinson, although he was never rude, was also a failure as my physician. I am a senior with a long and grim medical history. Dr Robinson's practice seems to focus more on younger patients and he actually did me harm. Although I have diabetes, he suggested I go on a juice diet to lose weight, which meant I was getting no fiber which is critical to my diet. My ex-husband doctor was horrified with that plan. A few years later, I had been awake all night experiencing sweating, nausea and difficulty breathing. My husband called Dr. R who recommended that my husband go to the pharmacy and buy me some Mylanta. I ended up being taken by ambulance to MGH suffering from congestive heart failure, a diagnosis which Dr R completely missed, thereby endangering my very life. At that point, I found my current doctor, flash gordon, who is a winner in every regard. As an aside, Dr. R was very tardy in keeping patients waiting for long stretches. His comment when I mentioned this was, "What's a little wait when the medicine is right?" Not only was the wait very long, but the medicine was NOT right. I would not recommend Dr. Robinson, especially to older patients.
-
February 2021 by Debra Schreiber
From the front office to Diana, Julie, Dr. Murphy, and of course Dr. Robinson, I have received nothing but top notch care! Really impressed all the way around. Great practice!
