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August 2024 by Taylor Barnes
The friendly employees always give my dog a treat at checkout.
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March 2024 by Bill Stevenson
I’m personally in the lumber and hardware business as an outside sales person in the industry. Regardless of what, I have always used local True Hardware and Ace Hardware locations for quick need personal needs. Visiting this location in Menifee, I have had several negative experiences. I stood in line for several minutes while the person ahead of me and the sales counter person where discussing where to go to get the best local tattoo. Another visit to the same location, I asked an associate for a location of an item and was treated as if I was interrupting his stocking duties.
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March 2024 by Bill Clune
Great collection of bolts and nuts. Found every odd thing I needed
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December 2023 by Nicholas Quiroz
Great experience with Jaime . I had an issue with a return . Most employees nowadays seem to do whatever it takes to not help a customer. Not here , she was glad to help out and with a smile while doing it .Many employees should take note, this is what it takes to keep a business running smoothly with repeat customers.Great job and thank you again Jaime !!
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December 2023 by Norm Cazin
Treated like family. Excellent inventory. Highly recommend..
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November 2023 by Joe Ranger
Great staff, very over priced. I try to shop here but Lowe's and home Depot prices are a lot better.
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October 2023 by Michael Kochis
Very friendly staff and knowledgeable.
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October 2023 by Jonathan Rosa
Great place to shop
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October 2023 by Chris Armstrong
Great people, great service!
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October 2023 by Steve Perkio
This is a nice store and the employees were very helpful
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September 2023 by Anthony C
As soon as i walked into the store i was greeted and asked if i needed help with finding anything. I had some keys made and was in and out fast. Great customer service.
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September 2023 by Sheryl W.
I've been in this store several times in the last year to buy cabinet paint. Every time has been a pleasant experience-happy, cheerful employees & great customer service. However, things were very different today. I bought paint in the am and then returned in the afternoon because the color was wrong. From the minute I walked in I could feel something was "off" . The clerk was worried about having to exchange the paint because her boss would be upset. She was really worried about the error and the cost. As she was mixing the new for me and trying to make sure she had the right formula, a man I hadn't seen before came into the paint area. His attitude was condescending to both me and to her. She looked visibly afraid of him. I could see that in her face and I was concerned. So as I was leaving I asked who he was. I was told he was the owner Andy-So Andy this is for you : your employees shouldn't cower in your presence. You shouldn't lecture your customers. You shouldn't discipline your staff in front of anyone.( I heard you chide her about her cell phone being on the desk) . Your store manager Gary is a very nice man, and when you aren't there it's a great place to shop and it looks like a great place to work... But it's not that way when you are there. I could have cut the atmosphere with a knife. So I won't shop in your store anymore if you are there. I can't imagine working for you.
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August 2023 by A C
As soon as i walked into the store i was greeted and asked if i needed help with finding anything. I had some keys made and was in and out fast. Great customer service.
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August 2023 by Jay Nelson
I've been here many times and they always have the things I'm looking for. The staff is very friendly and super knowledgeable. Unlike the young flunkies at the big box store.
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June 2023 by Waz Wazallann
Great place for all you will ever need!!Great people, Great Service; and very reasonable pricing.I found hard to find items here too!!!