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March 2024 by Manuel Lopez
HELLO MY CHICKEN LOCO RICH AND WITH MY REWARS EVEN AS
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January 2024 by Rosa Maldonado
Dirty and bad customer serviceVegetarian options: The vegetables are not fresh
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December 2023 by Fabiola Alvarez
So disappointed in the double chicken bowl. They should rename it to double rice and bean bowl. The chicken servings was a joke. What a rip off.
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December 2023 by Observas Maximus
The cook in the morning was being rude to his peers. I was waiting for my food and I over heard him screaming at his coworker. I feel bad for the other workers there.
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November 2023 by Andrea F.
You should have better employees, the people arrived and they make like they doesn't see us, one of your employee said to a costumer to have patience like there was no one at the store it wasn't even busy like have a better costumer service PLEASE!!!
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October 2023 by Joevana R.
I could have gave this place no stars I would have the good was horrible the chicken tasted old and dry we could not even eat it! Never again will we order from here worst place to eat! I called and spoke to the manager and they said that I can place another order but I would need to pick it up! When my original order was delivered through the Pollo Loco app. Ana manager did apologize but said my refund would take 7 days. Now we are stuck at work with no lunch. It had been over 7 days now and still no refund!! This has been the worst customer service experience ever!!
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October 2023 by maria v.
Excellent Service and have good prices there are very nice employees and clean restaurant
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October 2023 by Cris Monterroso
ATTENTION! ATTENTION! ATTENTION!? ALWAYS, ALWAYS, Always double check your order at this place they can't seem to get orders correct at all. I live few blocks from here so I sometimes stop by for food after work but these workers seem to give you what they want not what you're ordering. Multiple times I've gone slowly and clearly spoke thru the drive thru but they can't hear or don't know their own menu or I'm not sure why every time they struggle to perform thier basic job at the drive thru. They must not want my money ?
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October 2023 by Felipe Duran
everything was good the day I was there service n food.
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August 2023 by Neof71
Service was slow. I was the only customer in line, and it took 15 minutes to get attended.
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June 2023 by Alejandro P Garcia
Chicken lacked flavor and was a little overcooked even though I asked not to. Place was a little filthy. Restrooms needed a serious cleaning.
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June 2023 by Jose Roberto Aguilar Ceron
El Pollo Loco Maywood unfortunately when it comes to customers service is so bad I don't understand.. definitely poor
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May 2023 by V L
STAY AWAY FROM THIS POLLO LOCO. I ordered the double avocado salad and it was horrible. They just threw in 4 pieces of chicken when it was supposed to be double serving. The salad was not fresh. I ended up going to the Pollo Loco on Eastern in Bell Gardens and BIG DIFFERENCE!! Same order and cheaper and more. Allot of chicken, fresh, and bigger. No comparison.
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May 2023 by Stephanie Z.
Letting the homeless kick back inside now. And what's up with the "No more lemon policy"? Weird....
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April 2023 by Jay C.
5/1/23 +/- 7pm I got shorted a 3 piece meal. This place is always f****** something up with my order. I live too far to go back and make a claim.
