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March 2024 by Erich Borjas
Everytime I go to this branch they only have one teller. On days when there is a line expect 20-30 mins to be helped. Really bad customer service.
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March 2024 by John Smith
Love this bank. It’s like going to the local coffee shop. Very friendly and personable staff.
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February 2024 by David Riley
Martha is helpful, and just the best.
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February 2024 by Nikki M.
No drive-through here, but ATM is accessible 24 hours a day. It's not usually crowded when I visit.
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October 2023 by Jaco Madigan
The staff was very helpful and funny. The line moved quickly as they had three tellers ready at opening and had everybody through with their business completed inside of 7 to 10 minutes. Very efficient and well managed. I would definitely come back to this branch if in the area.
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March 2023 by Tiffiny L.
No stars for this bankI received a Chase debit card in the mail for a savings account I never opened. It was done online on 3/23/23. I called the 1-800 number and was told to go to the bank and report it. The 1-800 number was in the Philippines. I went to the branch and Martha looked it up and told me it would drop off in 30 days. She told me to get a notarizedLetter and report to credit bureaus. I have to prove who I am but the person who made this account online doesn't. Horrible business practice and customer service at Chase. I will note that I was the only person in the bank. Ive wasted hours of my time on what Chase allows.
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December 2022 by Eric Nordendahl
It's a bank,no wait deposited and withdrew and leftGood parking
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December 2022 by Anthony Will
I did not like my experience at this Chase bank, the teller had a very bad attitude and did not display good customer service, I will not be coming back.
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October 2022 by Manzoor Ahmad
This bank have nice workers
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September 2022 by C.E. B.
The staff here is the best I've seen for the bank goes as far as friendliness And remember who you are as a customer
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July 2022 by Drake Ekard
Easy, quick, friendly.
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June 2022 by Arturow F.
:) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :)
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April 2022 by Melissa S.
I had over $400,000 but when I went into the bank I was rudely ignored. Employees at this branch like to involve themselves in their customer's private family business. I will never forget how I was treated there.
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February 2022 by Code007 2.
If I could give this place a zero I would!!! Ever since I opened an account with these people it has gone downhill every SINGLE TIME! Long story short I've been hacked into my account 3 times in the last month. Everytime that happened ... I would call the fraud department and they didn't heIp at all. Said they couldn't do anything for me but freeze the account. I went in there personally to find a solution. After taking the day off because I was determined to find what was going on . SUPPOSLY found a " solution "went home everything was well , waited for the debit card to come in the mail . And as soon is it got here and I use it ... again they get into the account.
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December 2021 by Larry IT Guy
This Bank has a sign that says closed due to an emergency. They didn't even let anyone know about this. Traveled from Stockton CA to Martinez CA to do some night work just to turn around and go home in rushhour traffic and an accident on Hwy 4. What a pain in the back side. Thanks JPMC Chase Bank!!!! ????
