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March 2024 by Susan Gaskins
July 2023 I filled out a Change of Address form online and directly with the post office. Today is February 27, 2024 and I still haven’t received any of my mail. I have been back and forth with the Marina and Seaside post offices and neither office’s can figure out the issue.THEN, I was told that I will be receiving a letter from the USPS with a bar code and to bring that in so it can be scanned to show that I was the one that requested the change of address. WELL here it is eight months later still haven’t received the letter from the Marina Post office and still haven’t received any of my mail. The struggle I have been going through to receive any of my Important documents is time sensitive and all I’m told was THAT I FAILED TO BRING IN THE BAR CODE! THE BAR CODE LETTER THAT I NEVER RECEIVED!The POST OFFICE(s) needs to re-evaluate the way they process the change of address! It shouldn’t take almost a Year for me to receive my mail.RIDICULES! UNPROFESSIONAL! And VERY ANNOYING!
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November 2023 by Yahir Real
I came to this post office about two months ago to see if I had received any mail. They told me no there was no mail. I went back to my business two hours later after receiving no mail for about two weeks they drop a load of mail on my office, I came in today November 10, 2023. They told me there is nothing in their office once again I don’t blame the people working. It just Sucks they don’t care about their work there. I can’t really blame them.It’s just mail no need to get mad I just wanted to share my experience with this post officeEdit: explaining the first incidentWe lost out on a huge job due to not receiving payment in time, the annoyance of not receiving the payment on time was a huge issue with my employerThe check was sleeping comfortably at the post office for about 3 weeksAfter i went over they told me no there was nothing and I received the check and many other mail about 1 hour later it was very cool but at the same time it cost me 10k in lost revenue.Not blaming anyone just an explanation to this reviewThank you to all post office workers that honor their job
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May 2023 by Jayden Vaughn
The clerks are very friendly and helpful! Thank you!--Andrea
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February 2023 by Michelle Browning
One of the worst post offices I have ever lived near. The staff is really rude and is always trying to rush you through the process. We sent our thank you notes from our wedding and nobody ever received them after we spoke with a worker and ensured that postage and everything was correct. We watched her throw the envelopes to the side and likely forgot about them. I consistently make the drive to miss landing because their staff is significantly better!!
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January 2023 by Nico Albrektsen
I’m not sure if it’s my route, but mail gets to my house at the earliest at 7-8 pm, and deliveries often fail, and when they say they left a note, leave nothing at all.
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December 2022 by Sophie Ca
Marina post office went out of their way to get me the proof that my package was delivered to a wrong address. It turned out to be the Ebay seller's fault. They put the wrong address on the mailing label either on purpose or whatever the reason. The seller ignored my emails/requests, but Ebay saw the evidences that I submitted and returned me the money. Without the help from this post office, I wouldn't have been able to get a refund. Thank you so much, especially, the mailman who helped me in this matter!
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October 2022 by Dilip Gurung
Very rude costumer service. I went to received my package in store. I was help by Liz she was super rude and ignoring… I was provide all my identification what I supposed to…still saying there are no packages under my name..after couple minute she bring my package….. hopefully this review read by right department of USPS
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September 2022 by Al Farland
I receive my neighbors mail fairly regularly. In fact today my delivery was my next door neighbors mail in it's entirety.
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August 2022 by Michelle V.
Very nice Post Office! We were helped by Ly. Ly greeted with a beautiful smile. She is a very pleasant and efficient in processing my passport application. She should serve as a role model for other post offices.
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August 2022 by Amelia M.
We have the best local post office here in Marina! Everyone here is extremely kind and friendly, going out of their way to patiently help you. People working here routinely take extra time (without any prompting) to figure out the most economical, sometimes creative, options for sending your packages, which is so amazing! The wait is usually short, with several (2-3) people assisting customers at once. They also have a great greeting card & decorative shipping envelopes selection.
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June 2022 by JAckie moody
They constantly hold my packages saying its by my request grrrrrrr just to lazy to deliver it
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May 2022 by Kathleen Johnson
Clean, Efficient, a bit of a line that moves quickly, friendly CSR to assist us. Thumbs up
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April 2022 by Janessa V.
rude & thought i was crazy for asking if they had tape... better post offices in the area. do not recommend
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February 2022 by Celina c.
I'm trying to redirect a package and Melissa has been extremely understanding and helpful throughout. Customer service win
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January 2022 by Anti-American Politics A.
I am writing about our mail service which is from the Marina post office. We often receive mail is terrible condition. Shredded magazines torn to shreds and mail that has been crumpled up and ripped apart. I mentioned this to the post master and supervisor of this location and the response was rude and hostile. The other staff who work here are alright and pretty courteous it's just the management at this post office that are terrible. I have also reported these problems to the Post Master General in Washington, DC.
