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December 2023 by Jesus Cecena
The staff were very attentive and efficiency addressed all my questions and concerns. I was in and out in fifteen minutes.
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September 2023 by Ana Garza
Terrible experience. Took over an hour for a simple oil change and had four different staff members working on my car that did not understand what they were doing at all. They ended up killing my battery after seeing that it was 100% on a test and then had to pull in employees car around front to jump my car which they did not even understand how to do. They had to ask three other people how to use jumper cables, and even then they were Sparks because they kept touching them together and or placing them on the battery incorrectly. Never again will I get business to Valvoline unless they fix my vehicle, which is now having issues due to the ignorance of the employees.Service: Oil change
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September 2023 by DArcy Demianoff-Thompson
Excellent customer service with a smile. Great up sale skills. Prices are a bit steep but the customer service more than makes up for the price.
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August 2023 by Eula Roland
Great service & friendly people, a good deal if you are in a rush, or out traveling & not home.
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August 2023 by Laura B
Went there for an oil change last week. Had to wait longer than they say, 30 mins. and there weren't cars in front of me. If the employees were chatting less and being mindful it would be more efficient. The lady which made my oil change slammed the hood, and I realized later at home that she broke the latch upService: Oil change
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August 2023 by Albert Tamayo
Payed over 100 dollars for service and was lied to by the technician that I have a leak in washer fluid. I had to purchase it separately and fill it myself with no leak. The manager Jesus was no help, covered for the worker and basically said go somewhere else. Would give 0 if possible.
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July 2023 by Maria R.
The team was friendly I got in and out very fast and was always offered a great coupon or discount.
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July 2023 by David C.
Only giving one star because I give any less. I had a standard oil change and a week later my engine was 2 and a half quarts low. I bring it back and lo and behold a sensor had broke right next to where they had changed the oil filter but they swear it was a coincidence and offered nothing to make things right. Take your vehicle somewhere else this place is garbage
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July 2023 by Lex Rivers
Everything was fine except that they overinflated my tires when they were already the way I need them to be in 107 degree weather. Do not put air in tires when the high temperature causes the tires to inflate naturally. Teach those young kids right.
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June 2023 by D'Arcy Demianoff-Thompson
I have never had the pleasure of using Valvoline's service. I received a great coupon so I decided to try them out.Oh my gosh - absolutely fantastic customer service! And I am reasonably certain my car runs better than it ever has under another oil change service.I will definitely be returning to try this company again. And see if it was just extra care because of a coupon run. Or this is their standard of care.
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June 2023 by Vincent Generabilis
Went there ONLY for an oil changecame back with THOUSAND problems afterwards. The shrew services ladies seemed to have a histrionic personality disorder, hope they seek medical help. Overall MEDIOCRE service. If you love wasting YOUR money look no further.Service: Oil change
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May 2023 by Alice Blancas
Long wait for an oil change but the technicians were extremely kind and apologetic for the delay not just on one occasion but a few times. Very good customer service and organized establishment. The price is average for an oil change.
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May 2023 by Daren Rose
Love this place! Polite and professional. Dont pressure into getting other services. Dont mind the wait in line
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May 2023 by Larry M.
Have been using this as my oil change place, but not anymore. The staff like to talk to each other and not work, and so much about 15 minute. They perform service to another car that came in after me and I just had to wait.I always furnish my own oil and I knew I needed to have 6 quarts and I told them put in five when I get home I would add the other Qt. But refused to service unless I bought another Quart of oil from them and they don't carry Mobile one. So need to find another service center and I been a loyal customer for some 15 to 20 years.Well good luck in the future I know I will find better service somewhere else.And guess what I did and they understood what I needed and it was in and out with no question asked and cost no more than your supposed service.
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April 2023 by Randall Ivey
50 minute wait with two cars in front of me, remember it's supposed to be a 15 minute oil change. 20 minutes in an employee came out ask me what I wanted told them full synthetic oil change, sat there for 30 more minutes my turn now, told him again I wanted a full synthetic oil change looked it up found out they had no full synthetic oil 55 minutes later I pulled out of there with no oil change That's why it's one star. Plus it was gone to cost $113 for 3.7 q and a filter. I'm adding this part the next day. Picked-up full Valvoline synthetic oil and filter and air filter for $48.00 and changed the oil myself. Is it me or our they trying to make to much money from us.