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February 2024 by Jennifer Ruiz
I’m not sure what happens on their end but on this end of the counter, the wait time is too long. I feel like the empty seats should be filled to get people in and out faster. Also, if you use the kiosk, you’ll need to have cash. Don’t use your card it doesn’t work, though it has the option. I tried it 4 times, 3 with my card and once with my husband’s card, and all four times it said it cannot read the card. But I seen later, in my bank transactions, that it was able to read it just fine, every time, to charge for their fee. Also, the place is a bit crowded/small. Good things: the kiosk makes it faster. The attitudes of the peoples I talked to behind the counter was good. I am thankful for those things
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February 2024 by cristina mendoza de hernandez
Bad treatment and injustice
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January 2024 by Margarita Banuelos
Very bad experience, from the beginning to the end, and they spend the time talking to each other, although there are people waiting and they don't care.
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January 2024 by Maria Aragon
Disappointed! My dad had an appointment we got there 15 minutes before appointment and got told we couldn't check in until 10 minutes before appointment time. The lady that was helping us didn't know Spanish to ask my dad the questions (since I couldn't translate since they have to ask the questions) We got pushed to the side until someone else was available. There's a lot of rude employees there.
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January 2024 by Chris Mireles
Service was pretty quick for a dmv. Nit too much seating though. Not good for people who can't stand for very long.
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January 2024 by Matt Burns
Plan to spend a hour and a half or two waiting to get called up.This place needs more workers too many empty booths.
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December 2023 by Toni Lewis
I appreciated the greeting I received.
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December 2023 by Mariana Hernandez
It was quick and easy!
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November 2023 by Mónica Flores
Very bad attitudes on the part of some of the employees. If I am being friendly, the serving staff should also be friendly, since it would be something mutual. They should have a complaints box, where complaints can be deposited right there, with the name of the employee, when someone on the staff is being rude or racist, they were with me! Apart from the fact that they do not attend to or perform their work well.* They do not support computers when required and if you ask them for help, they get upset and respond with aggressive manners and voices.*They start talking to each other, secrete and laugh, turning to look at whoever is in the window (they did it with me on Tuesday, November 14, 2023).*They do not respect those who are already on their shift (at the window), they do not finish helping the person in what they do, when they are already assisting another person and this for me is a lack of respect.But as I already said, not everyone is bad at their job duties, of the people who have treated me only 3 have been kind, ethical and have performed their jobs as they should, with respect, class, education, equality , empathetic and who really know their work and the role they must play in the position where they are.
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November 2023 by Abraham Flores
The people there treat you very badly, I hope they change the staff because the majority of those who work there do not have humility...
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November 2023 by Grace Herrera
Very long lines, but the women employees are really awesome .. All the ones that helped us were great .. Keep up the good work ??
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October 2023 by Shell Hurley
I don't know where you are getting your employees, but you need to get rid of some of them or retrain them or something. To the guy who "helped" my step dad out today, you're condescending idiot. He told you guys from the start that he didn't understand computers and needed help. He had a hard time even getting someone to come and help. Then you decided to be rude, which was already unnecessary. Then, instead of asking him for his piece of mail for his address or just asking him for his address, as you know very well you should have done, you just reach for it a grab it. So, yes, he took it back. From there all you would say is he needs to calm down. When he did speak more calm, you still told him to. Then you tell him to leave and call security, which again was not needed. Then tell him chp will talk to him? For what? Because you're an incompetent moron who can't figure out how to help an elderly guy with a computer, and not just reach for his things without asking?! You're a pathetic, small little "man". Learn how to work with all kinds of people, or don't work with people. I'll be calling in an official complaint tomorrow.
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September 2023 by Dorene Turner
You should always be able to get someone on the phone to talk to to answer your questions! This just tells you wouldn’t want you to know and then hang up on you!
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September 2023 by Babul Das
less busy but still employ are very slow working, gossiping each other, sometimes middle or work employee disappears, waiting for 2 hour, employees very lazy.
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September 2023 by Dorene Delt Turner
You should always be able to get someone on the phone to talk to to answer your questions! This just tells you wouldn’t want you to know and then hang up on you!