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February 2024 by sharmada bhat
I had the worst experience at Safeway today. I was picking up milk cartons and was accosted by an employee who rudely asked me to take just one packet and return the rest. I was neither emptying the shelf nor was there any policy against taking multiple cartons. I walked away to the counter, checked with another customer service representative that I was allowed to buy more than one carton, and checked out, all the while shaking! Never have I faced such a situation in any other grocery store.
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February 2024 by Diane LoVerde
One of the nicest Safeways I have been to
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January 2024 by Steven “Magicman” Gonzales
Safeway is absolutely a better, overall store than Lucky's is. Taking the time to make this review should tell you that I'm a fan of this supermarket!
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January 2024 by Rich Belgard
Underground parking is a plus. This is a Safeway. Clean and fairly new.
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December 2023 by Heather Johnston
A bit pricey, but it's conveniently located with great quality food.
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October 2023 by David R.
Friendly staff! I get good customer service.
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August 2023 by Evelyn Price
I wanted to stop here for some groceries, but they didn't have anywhere to secure my bike while I shopped.
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August 2023 by Maura Burns
Today was actually only a 3-star visit because they're in the midst of remodeling and everything is moved around and it was hard to find anything. But overall it's a 4-star for me.
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July 2023 by Sandra Chow
Great place to grab a quick bite. They had soups and salads, the chicken pot pie had lots of chicken. Also has a pharmacy and all you need for groceries.
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July 2023 by Douglass Aumack
The team at this Safeway have been very helpful over the years. I seem to surface strange ingredients in our recipes but I can always find them at this store.
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July 2023 by Gil Rothweiler
There's a lot of bear spaces on shelves. I go early so maybe they haven't had time to bring the product from the store room and put it on the shelf ?
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July 2023 by Danny Lara
This place is very clean and not busy in the morning. They also have very nice flowers and lots of them
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May 2023 by Lala Lulu
Prices are too high. I had been a loyal Safeway customer most of my life. But they have gouged me with high prices and I will never shop there again
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May 2023 by Ben Adventure
I dont get why they don't ever have donuts ready in the am ?! And don't even try to shop here before 7 am because no one will be available to check you out. Had to wait 15 mins for someone last time . Then the guy who should of been checking me out showed up in line to buy stuff. And where the employees smoke out side is covered with about 100 or more cigarette butts ! Not cool at allOh and it looks like they took down my last review about seeing a large bug in the sandwich bar . And when I told the lady making my sandwich about the bug ahe thought it was funny.Update. ... why must the bakery items taste so gross ? From the janky donuts to the bear claws. You guys should be ashamed of this department. It's also gross seeing the bakery department employees outside smoking so much . Pure gross .Update.. well today I exited the store downstairs in the parking garage. I could smell the strong smell of someone smoking. And who was this person ? An employee. The employees of Safeway clearly have no respect for the customers that shop at this location. Once again pure gross !!
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April 2023 by Jack A.
The Safeway on Santa Cruz Blvd in Los Gatos has taken a significant hit since Covid hit. This was a very nice store with well stocked shelves and great people. Lately the store has fallen into a total lack of stock. The people are still great but the shelves are bare. It reminds me of Frys before they went out of business. The people who control the ordering are not performing their jobs. I have been in many other Safeway stores and their shelves are fully stocked. The problem is with this store and not the entire chain.