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December 2023 by Shaodi Guo
Check-in is easy at Labcorp. Blood sample was collected professionally at this lab by the lady who did a single-handed and all-around expeditious job. Result came up the very next day to our surprise.
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September 2023 by Craig Creasman
The phlebotomist is just an extremely unhappy person who has gotten away with treating people rudely for years. There are a sufficient number of poor reviews documenting this that at this point, one can only conclude that this is a management failure.The unfortunate aspect is that the location is excellent and the function of the lab is satisfactory. But the degree and consistency of the rudeness are unnecessary and truly jaw-dropping.
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July 2023 by Sebastian Becerra
Lady at front desk is very rude and unhelpful. Complained that everyone’s insurance card wasn’t working and blamed the people. When there were problems, barked orders to the people. Have been waiting for a long time even when there was none . Horrible customer service. Definitely not coming back to this location.
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July 2023 by Chiucat / Angel
The place refuses to take blood 30 mi uses before they close. Extremely bureaucratic attitude. They don't answer phones and the phone message system doesn't say so. How do people know??
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April 2023 by Google M
The lady at the front desk and who drew my blood was extremely rude and demoralizing. There was a poor little old man who was having trouble figuring out the electronic check in and she degraded him in front of a room full of people. I have never witnessed something so horrendous. You have to have a really cold heart to do that to a poor old man. They really need to fire her or get her in check with reality. Do NOT recommend. I also asked her about a specific lab I had to get while she was drawing blood and she had a rude comment to say about that to. I work in the medical field and my job is 100x more stressful than hers and I would never ever speak to someone the way she does to her patients. NO EXCUSE. And I am disgusted at the unprofessionalism of this labcorp.
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March 2023 by Prudence Frankel
The lady at the front desk and who drew my blood was extremely rude and demoralizing. There was a poor little old man who was having trouble figuring out the electronic check in and she degraded him in front of a room full of people. I have never witnessed something so horrendous. You have to have a really cold heart to do that to a poor old man. They really need to fire her or get her in check with reality. Do NOT recommend. I also asked her about a specific lab I had to get while she was drawing blood and she had a rude comment to say about that to. I work in the medical field and my job is 100x more stressful than hers and I would never ever speak to someone the way she does to her patients. NO EXCUSE. And I am disgusted at the unprofessionalism of this labcorp.
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January 2023 by M Eschen
Made my fasting appt at 8:55am for a 9:15am slot. Got the email and text confirmations. Walked in, used the electronic checkin, waited 3 min to turn in my lab paperwork to the front desk where the friendly clerk had been helping someone patiently before me who wasn't understanding their lab orders. 2 min later the lab tech came to get me. She was awesome! She's super experienced and no pain at all. All and all, VERY easy and friendly office. The older reviews for this Labcorp site don't seem to be in line at all with what I experienced. I was at this same office with the same folks helping me last year and it was the same, easy breezy!
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March 2022 by June S.
Warning: Kim the receptionist was very rude to patients . She didn't bother answering questions and yelled at people. She is the type of person ready to ignore you without providing the service that is her responsibility. Initially I didn't know about her name. Out of curiosity, I checked out yelp reviews and see people mentioned a rude receptionist named Kim. Then I asked other staff about who the rude receptionist I was dealing with was and it turned out to be Kim! Ironically, while I was typing my review at yelp in the waiting room, I heard she called her supervisor lying about the situation and put the blame completely on us. What a liar! Obviously she's panicking about me complaining about her to the supervisor and she wanted to be a step ahead of me. I wonder why this type of person is still working there. I am not coming back to this place as long as Kim is there.
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March 2022 by Vicki Velez
This location processes a ton of people very efficiently. The woman who works the desk also draws the blood and does the paperwork. She has been there for years and if at times may seems impersonal it is because she working very hard to do a good job. I have been going there for 7 years and am usually in and out within 10 minutes. I recommend this place. It is convenient, efficient and I look forward to hearing about her son every six months when I get a painless and professional blood draw.
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December 2021 by Lizzy L.
Kim the receptionist is so rude and is not customer friendly at all. She was asking out loudly what we were here for and naming why we were there going against privacy practices. She was rude to the eldery that were checking in also. Something needs to be done about her becasue no one should have to deal with someone like her.
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October 2021 by S
Time and time again the front office person is so rude. Barks orders at people and unhelpful. My elderly mother in law needed to get blood work done. We came 30 minutes before they close and they refuse to see us. I understand sometimes it’s not possible to fit people in but they way she speaks to people is rude and completely uncalled for. I’ve been to other labcorp offices and they treat people very nicely.
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October 2021 by Muro mino
I wish I could show you a picture of the amount of subcutaneous blood coagulated after hours from a single blood draw. I am not posting the picture because I am sure that many reading this post could be disgusted by it.Not a clean blood draw at all. It is one thing when you miss the vein, and a completely different matter when you are not looking for it.I don't want to sound pretentious and say that I can do a better job, but the fact that this will be the last time I access this facility, I hope will make every reader understand of the service they may be going to get here.Many people posted good reviews, and therefore I assume it is quite possible that multiple people work in this facility, and so the quality of the service depends on whom you will end up with.My advise: trust the google score... if the score is average (around 2.5) it is because there may be a chance that you will get a great service, and there may be a similar chance that you will feel compelled (as I feel now) to warn others to refrain from going there.I do not blame the intentions of whom provided the service... but I definitely hope that others will not have my same experience, and that the personnel in that facility will get adequate basic nurse training to improve the service and avoid that others write bad reviews.
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October 2021 by Katerina PR
The lab was easy to find and I arrived 15min after it opened (7:15am) and there were 4 people already. 15min later the lab was pretty full. It's very popular. Mrs. Kim is a very nice lady. She's been in this practice for 14yrs. and she gets you out in a jiffy. She does seem rushed, which made me appreciate when my blood is taken a little slower to avoid the few seconds of looking for the vein after the needle is inserted but, other than that, it was awesome! She didn't even need me to do the fist open/close exercise and found the vein she needed really quick! Kind of amazing.Please, give this lab a chance. (Even though it looks like they're doing pretty fine since they've been pretty full apparently)I wanted to leave this review because a lot of the reviews were very old and both the lady at the counter and Mrs. Kim were great.
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September 2021 by Nihonjin44 ..
Everyone and their 3rd grade education needs to be immediately fired!! They are not equipped to deal with people or be out in public! Please, for the sake of humanity, who ever owns this place, burn it the ground and start over!
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September 2021 by Alceu D.
not surprised to see same old office same old worker named Kim being kept by labcorp..... contact BBB quick quick ..... more to come