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November 2023 by art mori
Send wrong messages to me so I have to make useless. To get the store I’m today they Told me to wait until 20 min for my persciption and when I came back they it Wouldn’t be ready for days
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September 2023 by Lynn McFarlane
CVS on Pollard Rd in Los Gatos CA has decided to close its pharmacy on Sundays and open from 10 Am to 6 pm on other days. Not everyone is working from home ! This is crazy! After more than 20 yrs I am going to change pharmacies to one that cares about its working customers.
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September 2023 by Robert Bamford
Hours for pharmacy are wrong on web site and Map reference. As of Sept 3 10-6 m-sat. CLOSED on Sunday. How can their website be wrong (5 days later)? Drastically reduced hours.
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April 2023 by dark matter clan 2k20
The pharmercist is a lierThe district manager happend to ne thereHe was a jurk they talk down to peopleDiscusting…. Liers
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February 2023 by Bernadette Reed
I have updated my review today. There’s a new manager in this store, Heidi, and she’s absolutely wonderful. Makes you feel right at home when you walk in and already they have a new Easter display, which she kindly showed me with all of their goodies. Heidi will make sure everything is handled perfectly in this store. They have great things in here and their cat food is always fresh! I love going here for quick things. They are always well stocked even for food. It’s a great resource for all items you need quickly. Staff is always helpful and kind.
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February 2023 by Ch
Very poor customer service. Staff not even wearing masks while the pandemic was still raging. Wont be going back to this CVS anytime soon !
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December 2022 by Amanda W.
The people who work the pharmacy are very mean... their automatic system said my prescription was ready so I went to pick it up. They said it wasn't ready and laughed at me and said no when I asked them if they could fill it. I really needed my medication and would've just called my doctor if I knew earlier. They just sat there and laughed at me when I asked what to do. Made me very uncomfortable. Moving my prescriptions to a different CVS now. I'd rather drive out of my way than be ridiculed again.
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December 2022 by Kyle Jordan
A bit cramped and messy feeling
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November 2022 by Elizabeth S.
My family and I have been going to this CVS for years. The pharmacists and the team are always accessible, patient and kind, even during their busy hours. We have also received our Covid boosters and flu shots here. Thank you!
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October 2022 by Efrat “EFI” Moyal
Always nice, caring, go the extra mile, and support w a smile. Thank you!!!
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October 2022 by Jie Bing
Some of the pharmacy employees are really rude.
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August 2022 by G Cooper
Canceled this CVS LOCATION PILLARD Today ! Switched to different location, CVS pollard rd - has a lot of internal issues.Had a pain med refill request in Am 9:00 Am. Came to pharmacy at 4:30 pm to pick up, Pharmacist stated she needed to speak with DR. - at 4:30 pm ! Pharmacist sent me away with NO pain med- this was on a Friday.So if you use this Pharmacy-you Know what to expect.Filing a claim with State Board Of Ca PHARMACIST Association.Update- pharmacist supposedly newly hired recently- been going to CVS over 30 years. I will not do business with incompetent employees.
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June 2022 by Mickie S.
At this point I will not recommend any cvs. I am stuck due to insurance, but pharmacist and technicians are not required to wear masks, it is their choice. I was in recently and the person in front of me was asking for paxlovid because they tested positive. They had a mask but not anyone else in pharmacy. Today's pickup was not much different. While getting drugs through the mail may sound like a solution it isn't unless you are home when they arrive. I am severely immuno compromised, and some drugs are heat sensitive, we also have problems with mail theft in the area. All pharmacies should require masking. They are putting us all at risk!
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May 2022 by M M
Small store, rude employees.
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May 2022 by Jennifer G.
The website needs to be updated to say the pharmacy closes an hour before the store closes. I rushed over here to make it before the 6 PM clothes only to be told I couldn't pick up a refilled prescription that was waiting for my son because they closed at 5 o'clock in the pharmacy section. Everyone here is so accommodating but this really does need to be fixed.