-
March 2024 by Kelly Heil
Great shop, great people, for sure I would recomend!
-
March 2024 by Fred Navarrette
This team here is great. From the receptionist to the service crew they make the process easy. Will always go to them for any future repairs.
-
February 2024 by PJ Johnson
I highly recommend Miguel and the team at Caliber Collision in Los Gatos. They provided 5-Star service and were super helpful throughout the process of my 3 repair cases for my car. I was super impressed by their attention to detail, their follow up and updates, on time completion and excellence of work. They became friends to me through the process. They worked great with my insurance and processed everything with ease and zero hassle. Thank you Miguel and team! You guys are the best. PJ Johnson
-
February 2024 by kathleen watson
Once a stellar body shop, caliber Collision in Los Gatos tool 3 months to fix my fender bender (minor job). Not sure what’s going on there…shortage of staff, unavailability of parts, or poor management. I expect better from this shop I have been going to for 30+ years.
-
February 2024 by Maria Robinson
Very nice shop . They did take care of returning my rental car to Enterprise . Nice job overall!
-
January 2024 by Srikant Sharma
Awful service quality, poor shop work, constantly missed deadlines and delivery dates. I would not recommend this shop. Almost anyone else is better.
-
December 2023 by Emily Rose
A few weeks ago, I brought my car in to address an issue with the front bumper, and Anthony promptly provided assistance. Would highly recommend this auto body shop.
-
December 2023 by Krystal
I took my car in to have some paint re-done & my car ended up having to be at the shop a little longer than planned as the shop needed to order a toner to match the paint perfectly. Anthony drove me to & from a dental appointment I had so I could save $ on taking a Lyft. Additionally, the shop fixed a rubber piece that was sticking off my windshield and installed a set of windshield wiper arms. This shop took care of me and my vehicle. I'd recommend taking your car here.
-
October 2023 by Jason Willebeek-LeMair
Had a dent repaired in my Jeep. They were awesome. It looks like new!They communicated status daily. And my Jeep was returned cleaner than dropped off.Listen. My Jeep is my baby. It is the first new car I ever bought for myself-I always put raising my kids first and drove beaters. I finally treated myself to a new car after becoming an empty nester. I was nervous handing it over.I feel like they treated my car with the same-if not better-care I would have.I highly recommend them.Services: Painting
-
August 2023 by Peter kim
Great service. I had come in a few years back for a lift gate replacement job. About a month ago, it started to malfunction. They were willing to do warranty work and do it with a smile. That's stellar customer service - kudos to the new manager who stayed late to give me my keys. Thank you!
-
June 2023 by Wendy G.
One of the few shops recommended by Geico. They were attentive, caught something my dealership missed and did a great repair.
-
May 2023 by Cliff B.
Poor customer serviceMade an appointment to get my car repaired after I was rear ended.Came to my appointment and they estimated the damage and said they would order the parts. Benito stated It would take 3 weeks to repair and they would call me when the parts arrived.After waiting a week, they called and said they haven't ordered the parts and wanted to check if I still wanted to get the car repaired as they wouldn't be able to work on it for at least 35 days.This felt like a bait and switch as they said they had availability when we first reached out and I took the car in for for an estimate.I don't know if the job was too small for them as it was a $5k - $8k job. Regardless, Benito helped me out when I came into the shop and gave me false information.
-
April 2023 by Nikki Lin
Benito knows cars a lot. Throughout the whole time, he was very friendly. He kept me posted about what was going on with my car. I am very happy with their work. The whole place is very nice and friendly.
-
April 2023 by Carey Lisowski
Top notch all the way. Communication frequency made me comfortable with leaving my vehicle for a week and was so glad to get it back clean and all fixed.Services: Painting
-
April 2023 by M L
Caliber collision made my repair process a breeze! Melissa was amazing and kept me updated on every step. She communicated with me and the insurance companies promptly! I got my car back and it’s even cleaned ;) Caliber Collision definitely goes above and beyond! thank you guys!!Service: Body & Trim
