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January 2023 by joyu liao
I tried the clothes in the store but unfortunately the store doesn’t have my size. Staff are so nice , professional, patient and helpful for my choices. I eventually bought the jacket online because of the size and color I preferred. But without this experience in the store, I won’t make this decision. I think Los Gatos store and its staff should take the credit for this. Let me know if anyway I can have the credit of this order to this store.
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May 2022 by Joce Reyes
Don't bother coming they close before closing hours, I drove 40 min with traffic to make it at 6:45 and guess what the store was closed, didn't make me happy at all. Why even advertise that you close at 7 ok Friday and valleyfair sent me here but I'm never coming back.
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February 2022 by Tong Tong
Not enough sale section
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February 2022 by Maddy T.
Won't return here after my experience. The woman who helped me with a fitting room / finding some items - had mentioned to me a few times "this wouldn't fit you" etc. which 1) I never asked for your opinion lady / I never asked you for help. Just starting following me around with my clothes. 2) I'm a size 6 usually. It's not like I was looking at 00 clothes. It was a direct body shaming comment in my opinion and I'll literally never return because of it. Classless and inappropriate for a comment to come out of an employees mouth like that.
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December 2021 by Iva Kulicova
(Translated by Google) Almost no selection of goods before Christmas. The environment is pleasant(Original)Před Vánoci skoro žádný výběr zboží. Prostředí příjemné
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December 2021 by Kathy F.
This BR is beautiful. The salespeople are very friendly. Specifically Leslie has been a big help to me as I shop with recommendations. I found a wine-colored puffer coat that I found online and Leslie helped me size the black one they had in-store so I could order. Stop by!
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September 2021 by Roxana Garcia
(Translated by Google) Excellent attention(Original)Excelente atención
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July 2020 by Jordan J.
I'm writing this review during Covid., I wanted to shop here, but needed a restroom. Had just come from Gap. They don't have one. BR doesn't either. None downtown. Went home. I understand these are weird times, stores try to be accommodating by provided masks and sanitizer. However I am happy to bring my own. But my own Port a Potty? Not going to happen. How can any of these stores be open when there aren't ANY restrooms?
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February 2020 by Jalal Azim
Very good, pleasant and attentiveservice.
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January 2020 by Al B.
Lots of choices here and crowds aren't as crazy as the malls.
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May 2019 by Namrata B.
Great customer service. Hassle-free returns. Staff was professional and quite helpful. I had a very different experience here than the Santa Clara Westfield Valley location. Everything was neatly arranged and in order. Will definitely come back to this store!
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April 2019 by Ali Asghar
Well kept store, both men and women's. Quite a few racks out for sale but the store is easy to move around in. Parking is across the street or on the street which an be both busy especially on the weekends.
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January 2019 by Katie Marie Gelacio
Love thier sweaters
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December 2018 by Ravneet Mavi
Good service, not crowded so you can shop in peace and quiet and well organized store. It is easy to find parking right in front of it even on weekends.
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December 2018 by Dana W.
Horrible customer service - beware, return policy is only 45 days, after that they will only give you current selling price? Don't shop at any banana republic! There are so many better options.
