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November 2023 by Felicia G.
My family took our kids here for school shopping. There is a wide selection of shoes and the workers are fairly helpful. That day we didn't find everything we were looking for but we will back ! Over the value and the service is what we will return for !
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October 2023 by Roxana Reyes
They don’t open at 9
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September 2023 by James J. Magdaleno
Wonderful store, very clean & organized... rosie at the front register, who i spoke with over the phone to ask if a shoe I've seen online, was only online, or was it available in store as well, very helpful placed me on a brief hold, came back & exclaimed "we have it here" made it to the wss on Broadway within an hour, talked to rosie, she grabbed the box & size i requested, tried it on , was in & out of the store in no time, Thank you WSS on Broadway ?
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August 2023 by Ruben Martinez
Great services, Lupe the best
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August 2023 by Arthur Garza
We came in trying to buy top line shoes , but they only had mediocre shoes. They made us feel like thieves following us around because earlier someone stole something. Weren't they surprised when we purchased over 300.00 and paid with cash. Needless to say they lost at least 3 good customers, one note our cashier did an excellent job. Her name Doris. Treat all customers with respect, it's hard enough getting them in.
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August 2023 by Mitch Weissman
Horrible customer service!!.....Staff is very dismissive.....Had an issue and the Manager was changing the stores policies on the spot.....Had to drive to another WSS and was attended promptly and with EXCEPTIONAL PROFESSIONAL COURTESY ‼️....... SURROUNDED BY THE "ELEMENT" ......WILL NEVER RETURN ‼️
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August 2023 by Yadira R.
I brought my son here to get shoes and I will definitely be back the person who helped us was named Bryan he took he's time helpings my son get the perfect pair for back to school my son has Autism so he's very picky to get shoes but Bryan kindness helped out so much. I would definitely be back we need more kind hearted people like Bryan
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August 2023 by Patricia S.
My husband, he's disabled, my 5 year old granddaughter, and I went to purchase shoes. There was a promotion 2 for $120 on selected items. My husband, with much trouble due to his disability found a pair of Air Max SC and 3 pairs of shorts. I had 2 pairs of shoes as I wanted to take advantage of the promotion. Both the clerk and her Supervisor were not able to successfully ring up my transaction, they were having issues. My husband was in pain and left to the car. I eventually gave up and asked them TO HOLD my items I'd return later once they resolve the issue. I returned later that same day. The supervisor handed me my shoes but had already put back my husbands pair along with the shorts. I was in disbelief, just half the items were still on HOLD. The supervisors response was that they only HOLD items for 30 minutes. He didn't apologize, his demeanor was as if he did no wrong. I searched for the shoes husband had selected but I didn't find them. I then asked the supervisor for his assistance, and he also could not find the Air Max SC. He should have offered to help me from the very beginning. The supervisor lacked professionalism and basic communication skills.It's unfortunate, I've been bringing our children to purchase shoes at this store for more then 20 years. My children are now in there 30's and have children of there own. We are no longer going to shop at this store. Both my husband and I are retired and my husband is disabled. I would have been satisfied with a simple "sorry". That same evening I drove to the Highland Park location and purchased the Air Max SC, luckily they had them. I felt bad for my husband, after all he made the effort and went to the store and tried on different shoes. I was very upset at first, now I'm just disappointed that I allowed that young man to treat me like I was invisible and didn't matter. So unjust.
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July 2023 by Tommy Lopez
Great selection of shoes an apparel
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May 2023 by Kruger092 Sanders
Bought a pair of crocs my son love it ?
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May 2023 by Family Time
Good selection, workers slow but overall good
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May 2023 by Peter G.
They would not do a return bcs it was past 30 days. Only 32daysFinal gave me a credit Came back made a transaction The system went down Waiting for over 20 min to restarted Worst customer service
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October 2022 by Victor Colorado
So cleanGreat prices for shoesAlot special bigPlaceBut only bad there isNo ones to help uU got to help ur self
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October 2022 by Hageo Felix
Excellent shoes at a fair price.
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October 2022 by Maria Matias
A variety of brands and types of shoes one can find in the store, good parking and location
