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June 2024 by TOPNOTCH GETMONEY
The WORST customer service I have ever experienced in my life..I was doing door dash I had quite a few items to look for..I was on the very last item that was taking for ever to find..I ask three employees for assistance which was to a waste because they gave me no service they didn’t know and NEVER TOOK THE TIME TO ASSIST ME…and this point the order is late and I see a manager who name is BERNANDINO the night shift manager I politely ask him where to find the item HE POINTED HIS FINGER IGNORINGLY to a aisle.. I left from him still not finding the item and went to ask him for a second time HE quickly went into bad attitude mode with me YELLING that it’s not his job to help or assist me and for me to FIND IT MYSELF while continually
And sternly saying that it was not his job and that he was not going to help me.. I asked Bernardino the meaning of custom service he then turned his back on me..the line was very long I removed the item from my list and waited with what seem like a eternity to check out.. at this time the manager is out of sight outta mind.. then suddenly Bernardino appears with the item
In which he had a hard time finding himself
Then he after realizing he was wrong pulled me aside and said to me with an attitude “what do you want me to do apologize” very disrespectful and disgusting service..AND I GOTT IT ALL ON VIDEO… really hoping corporate reaches out to me or a manager I would love to show them his level of service to LOYAL CUSTOMERS I shop there regularly NEVER AGAIN WISH I COULD GIVE NO STARS AT ALL
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May 2024 by Dena Merryman (Vintagelane)
Decent variety no wait.
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March 2024 by Sura Abigail Marie Burbank
Is it normal to give women the code to the mens restroom?
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February 2024 by Abel A.
They have false advertisement on the items. The manager didn't want to adjust the price even thou it's been more then a month they been having that tag
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February 2024 by May Zhagro
A grocery store with typical and bulk products at good prices. I enjoyed browsing the aisles as everything was very neat and the store looks well maintained. There is free 90 minute parking for customers out front. It’s within walking distance to the shopping centre.
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January 2024 by Justin and Kim Lapides
They keep the store clean and the lines are never terribly long. This store is convenient for me because it's located close to my work so I can pop in there quickly and grab my lunch.It's also a plus that they have a lottery tickets vending machine so whenever I have extra money I can buy scratchers. Lol
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January 2024 by Vee Cee
Smart & Final is a great place to shop when you're in a hurry. The prices are good, many times less than the super markets. Really good prices on whole bean coffees (and a grinder in the store, so your coffee is super fresh), dairy products, eggs and meats. A decent selection of produce though I have been to other (larger) S&Fs that have a much larger, fresher selection of fruits and vegetables. There is a good amount of party paraphernalia in larger packages, so there is a definite savings buying in bulk. Also, buying cleaning supplies here can really save money.
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January 2024 by Jared Hardy
Sometimes, not always, the best price on bulk items. Occasionally they stock produce they isn't available elsewhere locally. They need more compostable trash bags. Usually only one cashier line open, but unlike Ralph's they have phone tap payment systems which is much faster. Their staff should definitely all Unionize.
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December 2023 by Em Ve
THIS PLACE IS KNOWN FOR SKIMNING CARDS BOTH EBT AND REGULAR DEBIT/CREDIT CARDS CHECK FOR SAFETY SEAL IF THE MACHINE DOESNT HAVE ONE DONT BOTHER !!!!
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December 2023 by Zach T
It's a neighborhood grocery store that happens to be in downtown Los Angelesa really awesomely buff Dilf is usually the main check out cashier....
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December 2023 by Zachary Tessier
It's a neighborhood grocery store that happens to be in downtown Los Angeles
a really awesomely buff Dilf is usually the main check out cashier
....
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November 2023 by Neil Batkis
Every time I walk in the store, I am being asked for money or to buy groceries by random people inside the store walking down the isles. Also, several times have witnessed folks stealing goods up and down the aisles. Security seems unaware or unwilling to do anything about it.
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November 2023 by Mark Stokes
They had what I was looking for. The Smart & Final on Beverly is always out of stock on a few things I need. I was in and out quick.
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October 2023 by Lavonne B.
Every time I come to the store, the cashiers have absolutely no sense of urgency. 0%. They are slower than molasses. I never knew people can move that slow there like sloths. Yesterday I had an encounter with a employee and I noticed something very particular. She begged the groceries very well, and I truly appreciate that. Her name is morena.
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October 2023 by Ron W.
I have to give 1 star today. I waited in a long line and purposely bought something so I could use the restroom and redeem some Lotto winners . Strike One as their Lotto redemption terminal was not working. When I asked for manager assistance they would not provide it to me. Strike Two. The only functioning thing in the store was the restroom. My only reason to come back to this store. I purchased my Lotto elsewhere on this day.
