-
January 2024 by nadia nocelotl
Rude and awful customer service. If I can I would give it 0 stars as of right now. This guy that works there I saw his name tag and said his name is Ricardo. I don’t know who he is or who he thinks he is to be giving attitude to customers. For a while now there’s been awful customer service from the people that work there. From Ricardo I’ve gone multiple times to this rite aid and it’s always the same ugly attitude from him and other workers.
-
December 2023 by Precious Hipple
I just got my prescription transferred to rite aid and called to see if my prescription was ready I was on hold for 40 minutes I mean no one pick up at all in the pharmacy I had to call the store twice and told them that nobody was even picking up. I finally talked to someone up front and they got ahold of pharmacy and they finally picked up.
-
November 2023 by Mariah L.
This store is always lonely there are never employees around at least to make customer service seems it matters there . It's hard to find a associate to open the locked cabinets, and they have one cashier for two registers that's double labor for the cashier .. very unfair to the cashier . I love the stuff but environment is not great .
-
November 2023 by Peter L
best ice cream and pharmacy staff in town
-
October 2023 by Liliana Cardenas
Don't recommend this location. Customer cannot access their restrooms. According to supervisor restrooms are out of service. No manager on site. Returning customer comments: "Their restrooms have been out of service for two months." Unacceptable!!
-
October 2023 by NUBIANxINU
Mexicans steal from here but they monitor blacks? Don't buy here let this place go out of business.
-
July 2023 by Brenda PINEDA
I had a good experience found every thing I needed
-
May 2023 by Jesse Diaz
We walked in while some young thug was walking out with beer he didn't pay for..Then we asked the woman working here if we could get someone on ice cream when she gets a chance.... She told us the freezer wasn't working, though we saw frozen ice cream in the freezer.
-
February 2023 by Tatjana
Darlene at the pharmacy has a nasty attitude, like she doesn’t really want to do her job. She suggests getting everything over the counter. Like she doesn’t even want to check the computer to see if medical covers she’s just like right away “no, over the counter”, whereas one of her coworkers would actually check and was able to check if some of my medications where paid by medical and they were. Darlene if you don’t like your job and can’t speak to customers or don’t have problem solving skills please look for another job.Other than that I love this rite aid, it’s certain employees who mess it up.
-
February 2023 by Ruby Luna
Very good and knowledgeable customer service
-
October 2022 by Meduse Acct
CAN U STOP CHARGING FOR BAGS PLEASE! THIS IS THE ONLY BRANCH THEY DO THIS ISHT AT. I went in there today, i bought dye. she was already putting my stuff in a bag b4 i straight up told that i d i o t lady i didnt want a bag and she charged me for one anyway. Idk if their manager has them doing this weird isht but the last time a b l k dude did the same thing. FKN STOP! So just be aware of that. Im not coming here anymore
-
October 2022 by Elaine Carpenter
Was left for more than 44minutes on hold by the pharmacy on the phone to be rudely answered and hanged up on by the staff. They used to be great but ever since the other pharmacist left the pharmacy has gotten really bad when it comes to customer service.
-
August 2022 by Wendy Solis
Was left for more than 44minutes on hold by the pharmacy on the phone to be rudely answered and hanged up on by the staff. They used to be great but ever since the other pharmacist left the pharmacy has gotten really bad when it comes to customer service.
-
August 2022 by Jan-Mitchell Zerrudo
Customer new to PPO pharmacy system (came from Kaiser), Nikki explained to me the process of transferring a critical prescription for my son, from my local CVS to Rite Aid store #05423. This store had what I needed after I called three different CVS and two different Walgreens and two other Rite Aid pharmacies. Even though I was 40 minutes away Nikki calmly reassured me that she'd wait for me in case I was running late. While I was driving to the store, she called me back as promised and told me she successfully transferred the order from CVS as promised, and also got the insurance details all processed as promised too. I made it on time, and Nikki still took the time to carefully explain how to use the medicine for my young son. I am extremely happy with the service I received from Nikki, this store #05423 on Florence and Compton, and Rite Aid in general! Thank you very much!
-
July 2022 by Keyonda A.
The parking lot for this location can be tight on a crowded day. The inside of this location though is beautiful and spacious. The restroom was clean as well. Although the store was somewhat empty, there was a steady flow of customers and one of the team members named Barbra worked hard to keep each customer happy. She was the only cashier but was patient with each customer. She was working the ice cream area, pick up of online orders and the register all in a professional manner.