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March 2024 by Shayan Rab
I am a psychiatrist with my own private practice. I have struggled to find a tax service to handle my financial needs for man years. In fact I even had my taxes incorrectly filed by an accountant at one point that resulted in me owing a large sum to the IRS a year later with a bunch of fines and interest attached. Pinnacle Tax Services has therefore been a breath of fresh air. From the beginning they were highly professional and competent. Plus they approached my financial situation with empathy and warmth. Following the initial consultation, things moved along smoothly. They are quick to respond to emails and phone calls and handle paperwork electronically, which makes everything very efficient and easy. Their prices are reasonable for the level of expertise they offer and you get a whole team that collaboratively works for you. I would recommend them to anyone without blinking an eye. The financial world can be scary, particularly to a doctor like me who's spent most of his life focusing on medical skills instead of business skills so I sleep better at night knowing they have my back. I have been with Pinnacle Tax since 2019 and constantly refer my colleagues to them, many of whom are now their clients as well.
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May 2023 by Ken P.
Hayk helped me so much with my taxes. He's very professional and precise. I'll be getting my taxes done with him every single year from now on. He took excellent care of me and he will do the same for you!
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October 2022 by Artem B.
Outstanding customer service. They were able to answer to all of my questions and resolve my specific situation in extremely short period of time. special thanks to Hyak
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March 2022 by T B
Very unorganized firm, poor service and they are extremely unprofessional. With the volume of CPAs in Los Angeles, this is one I would stay away from. They cost me the entire PPP loan by dropping my application with 1 day notice before application closing and they refused a refund that requires me to take them to court. Worst financial experience in 40 years in business. ???
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February 2022 by Danny C.
I had a simple question regarding a CA form 593. I got a call from Hayk and he guided me through the document and was happy to help! I give credit where credit is due and Hayk was gracious with his time to lend a hand. Great business ethics and practice! You guys got two thumbs up and 5 stars from me! Thank you!
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February 2022 by Amir Zarasvandi
In 2021 my Company was audited by the EDD. Thanks to the professional help from Pinnacle Tax Services Team the Audit went smooth and I started 2022 with peace of mind.A professional Team is waiting to Help if you or your Company needs it.Thanks Guys
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October 2021 by Ginger H.
Hayk was absolutely fantastic to work with. The employees here are amazing!! They helped me with my taxes and were very professional, always attentive and respectful, very detail oriented and extremely knowledgeable ! Im immensely thankful for all of their help, thank you Hayk and the rest of the Pinnacle team!
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October 2021 by Soren N.
I've worked with Robert Hymers and Pinnacle on my personal taxes and my business accounting and taxes for the past two years and have been nothing short of impressed. Robert and his team are personable, efficient, knowledgeable and 100% reliable-- they put their clients first no matter the circumstances. They make the tax preparation process painless. They were patient as I gathered my needed information; they are responsive; and their explanations and exceptional strategic advice has been clear and concise. For example, they suggested that I restructure my business in a way that minimized my prior year tax liability, saving me tens of thousands of dollars in penalties and fees alone - (Special thanks to Hayk, their resident Wizard!). They champion quality, personalized service. Since day one, Robert and his team have made it obvious that they deeply care about their clients. They actively listen and learn each client's unique needs and circumstances and seamlessly align their combined efforts on your behalf, allowing for flexibility in services and resource allocation. When Covid hit, priorities had to shift and the folks at Pinnacle responded by expanding their accounting services, when necessary-- often working with me after hours or on weekends in order to help me secure my funding or meet application deadlines. The results speak for themselves. My business is starting to pick up again, my PPP loan has been forgiven (Thank you Stacey!) and I am blessed with a dedicated accounting firm that I know I can rely on to help me grow my business for years to come. I proudly recommend Robert Hymers and Pinnacle for all your Tax and Accounting needs.
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September 2021 by John Black
I highly recommend Pinnacle Tax Service and accounting for your personal and business needs. They go out of their way to ensure you receive 5 Star treatment and make customer service their number one priority. I would definitely recommend Pinnacle to any person or business looking for an upfront and honest company.
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July 2021 by Yehudah Reyes
Really unprofessional, and improper to clients. Never deal with Robert H. Sir learn to separate personal life from business and be professional.
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April 2021 by Marco Santorelli
I had an appointment with a certain Hayk. Really rude person: (1) As soon as I arrived in the office, he started to talk to me in an aggressive way arguing I did not take his calls. I was really surprised because I had already confirmed the appointment and he called me about 20 minutes before, while I was in the car, the reason why I did not take his calls; (2) That day I had my shoes little bit dirty because I was in rush to arrive on time at the appointment. Hayk looked at my shoes and then looked at me in a really disgusted way, like if I were the worse person in the universe; (3) When we finally started the meeting he asked me for tax return of the previous year, I started to look for it in my file folder and after one minute, he said in a really hangry way "hurry up, I do not want waste my time with you"; (4) When he started to look at my documentation he said some suspicious things, I had the impression he was not really expert in filing tax return for J1 visa holder and for foreign people.I would not hire this kind of person for something important like filing tax return. Stay away from this place.
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March 2021 by Marco S.
I had an appointment with a certain Hayk. Really rude person: (1) As soon as I arrived in the office he started to talk to me in an aggressive way arguing I did not take his calls. I was really surprised because I had already confirmed the appointment and he called me about 20 minutes before, while I was in the car, the reason why I did not take his calls; (2) That day I had my shooes little bit dirty because I was in rush to arrive on time at the appointment. Hayk looked at my shooes and than loocked at me in a really disgusted way, like if I were the worse person in the universe; (3) When we finally started the meeting he asked me for tax return of the previous year, I started to look for it in my filefolder and after one minute, he sayed in a really hangry "hurry up I do not want waste my time with you"; (4) When he started to look at my documentation he sayed some suspecious thinghs, I had the impression he was not really expert in fileing tax treaty for J1 visa holder and for foreign people. I would not hire this kind of person for something important like fileing tax return. Stay away from this place.
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February 2021 by Jamie B.
I couldn't be more pleased with Pinnacle Tax Services, in particular with Hayk. He responded to my Yelp message promptly and offered his help to me with no intention of charging as my issue was only getting in touch with the IRS about a late refund. He was able to tell me my issue was resolved within mere hours! I couldn't believe how generous and kind hearted this was. I would recommend him to anyone because anyone can do your taxes, but only a few have this kind of decency. Thank you, Hayk!!
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January 2021 by Allan Warner
I moved over to Pinnacle Tax Services at the recommendation of a friend, and I'm so glad I did. They get me money back in ways I could never out on my own, and they're pleasant, personable, and easy to deal with.
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August 2020 by Dan B.
Pinnacle has done an exemplary job with my personal and business taxes over the past three years. They are great communicators and experts in their field, and are willing to go the extra mile. Their email communication is especially responsive and organized, and has proven a vital asset during these times.
