October 2021 by Valeria R.
I got in trouble earlier this week when I told my mom that the only reason I'd move back home to Los Angeles would be for a trusted mechanic. My own trusted mechanic in San Francisco retired last year. He transferred his client base to a shop two doors down but that hasn't worked out as I'd hoped, which is what led me to Piechowski's 400-ish miles away. My family has been going there for years now, for a wide range of repairs and maintenance for their trucks, cars, and mini SUVs. In the meantime, my own car had recently been diagnosed by my "new" mechanic as needing a $2K repair, to replace the front-end CV joints/boots. In fact, this new mechanic's system emailed me regularly to remind me that the work needed to be done. Google told me that $2K was a high price. I obtained a second phone quote in the $700s from another local shop and was about to pull the trigger when I learned that I'd be going to L.A. soon. That prompted me to call Piechowski's. John answered and spent a good chunk of time on the phone with me, listening to my rambling, overly-detailed sob story with great patience and good humor. Then he called back with a quote in the $600s. SOLD. I made it to L.A. and dropped off my car to John bright and early on Monday morning. A few hours later I got THE CALL. You know, the one that all car owners are conditioned to dread. But guess what? John said that the most my CV joints needed was a clamp-tightening on one end of one boot. Then, in response to my laundry list of other requests, John said that my car was in great shape and that - even as proactive as I wanted to be - there was nothing that needed to be done for the foreseeable future. He said that it would be a waste of money. When I arrived to pick up my car, the invoice was $0. What can I say other than HI, MOM. Guess I'm planning my family visits around my auto maintenance for a while!
October 2021 by Dan H.
I have been going to John and his team at Piechowski Auto Center for 10+ years (Toyota and 2x Lexus), and I cannot say enough really great things. They always take excellent care of my car, are quick (less than 2 hours), and very reasonably priced. HIGHLY RECOMMENDED!
October 2021 by Erika A.
We have lived in the area for over a decade and it is not a secret that if you want reliable, dependable, trustworthy car service, this is the place you come! We have always gone to John here and it is so nice living in LA to have someone so convenient that we know won't "take us for a ride". We love Rick too another one of his very sweet employees. So grateful to have these guys here please developers, keep ur grubby hands off this wonderful Palms staple!
September 2021 by Boaz M.
Ken is second to none! If you need someone totally competent and trustworthy - he is the guy! The right back tire on my Chevy Express van blew up in the middle of the highway and I had to tow the van somewhere. At 3am I left it by Ken's shop (blocking part of the the entrance...). First thing in the morning I explained to Ken what happened ("oh, wow you had a rough one"), apologized for blocking his entrance ("not your fault - what could you do?") and started working on checking the van, ordering parts, testing them, and fixing the issues. It took from 8am to 4pm and involved a lot of parts snd efforts, yet throughout the ordeal he was so calm, so empathetic, and so accommodating. And gauging by the fee - that was far lower than my expectation considering the amount of work - he definitely did not take advantage of me. Many many thanks, Ken.
August 2021 by Leslie R.
Excellent service! Took car in for check-up since I'll be going out of town. Checked it all and topped off my car fluids... didn't charge me a dime! Made a suggestion about what to repair in the future that I will follow up on. I'll definitely be back.
August 2021 by mel e.
In my career, I guide small business owners provide consistently great customer experience. I feel well qualified to say that Piechowski Automotive would never need my help. They are highly competent and honest. Several times over the years they have stopped me from wasting money on unnecessary repairs and parts. They are the best I've worked with in 50 years and 2 coasts. I hope they never retire. :-)
June 2021 by Dan G
Great honest mechanic who won't upsell you on unneeded work.
June 2021 by Brandon C.
The last time I was stuck in traffic, I noticed a rotten eggs smell when I was recirculating air in my car. I thought something was wrong with my catalytic converter, or something of the sort. Because of the great reviews of Piechowsaki Auto Center, I decided to go to Piechowski Auto Center to get the smell checked out and to top off on some fluids. They changed my fluids, checked my tire pressure, and after checking some usual causes of "rotten egg smells", they assured me that the smell was probably from a neighboring car when I was sitting in traffic. I would not have complained if they had asked for some payment for their time, expertise, and the top up of fluids. I offered to pay for the checkup and materials, but they declined my offer! I will definitely be returning if I encounter more car issues.
June 2021 by Adam Payne
I normally don’t even leave reviews but I had to here. A dealership tried to charge me $1,100 for what John fixed for $80! My AC was out and it’s hot. That price difference doesn’t even make sense. It was a simple fix and he had it done in a couple hours. Didn’t try to upsell me. Didn’t try to swindle me. Very personable, talked about lives on a macro level and treated me great. I’ll be taking all my business and referrals here. He’s been working on cars for over 30 years!
June 2021 by Deborah W.
I've been going to Ken for over 20 years w 7 different cars! He is such an honest and solid mechanic! N now Collaborating with his brother John who is super friendly and also has decades of experience!! Regard them both!!
June 2021 by Samantha G.
Love Piechowski Auto; they are the best. No-nonsense, always give our cars great work, and very relaxed. They don't try to oversell or cheat you and do good work. Found them through NPR's Click N Clack website, have not been disappointed in the 10 years we've been using them.
May 2021 by David Freese
Ken is great.. Always fair with the prices, and gets things done as fast as you could hope for. Wouldn't want to go anywhere else.
May 2021 by Sun of Moon
Very honest and kind. Will be busy so call first.
May 2021 by Kiara B.
These guys made my WEEK! Such nice, accommodating, and honest people. I will be a lifelong customer and am excited to refer them to my friends and family. Thank you!!!
May 2021 by Jonathan G.
There's a reason this place has 5 stars, and all of them are earned. If you're looking for a mechanic to take good care of your car and restore your faith in humanity, Ken can help. Honest about what repairs might be worth it or overkill for the time being. Great at diagnosing even intermittent issues. 10 out of 10.