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October 2024 by Silvany Solano
Excellent service from Gabriel, friendly and very honest. I regularly take my car there for any repairs and they help me with a reasonable and reliable price. I am very satisfied with the service.
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June 2024 by Lumpung Kalambay
**Review for New Sun Auto Services & Repair**
After a minor car accident, I chose New Sun Auto Services & Repair because they were highly recommended to me by Jiffy Lube. Upon arrival, I spoke with Gabriel, who informed me that the mechanic specializing in Mercedes-Benz was unavailable and would be back the following week. I left my phone number and all the important information about my car with Gabriel.
A week passed without any call back from the mechanic, despite my insurance company repeatedly contacting me to figure out the next steps.
In summary, while this mechanic shop may be good at what they do, I wouldn't know because they avoided working on my car and failed to return my calls. Based on my experience, they are very unprofessional. I plan to inform Jiffy Lube to stop recommending them due to their apparent lack of communication and willingness to work.
I am highly disappointed and will never recommend them to anyone. They earn a 1-star rating for their unprofessionalism and lack of effort.
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June 2024 by pastel waves
Not only was the attitude bad but I saw a crack pipe in the shop. What?! NO THANK YOU.
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February 2024 by Aye Yo Jazz
Jeffrey, I believe that's what he said his name was, was awesome. He was super friendly and helpful. I called at least 6 or 7 different places in the area and not one person had the size tire I needed except for these guys and the price in an emergency right before work was super reasonable! I was literally in and out in 15 minutes! Made it on time to work and everything.
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November 2023 by Elena K
Stopped by with an AC problem and Janibal was really helpful!
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November 2023 by TROUBLESOMEGDUP
The best in La !!!
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September 2023 by Andrea Mad
Fixed a flat tire in minutes. Excellent service
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July 2023 by Alexander
Awesome service they helped me find a tire after mine was badly damaged. 3 stars because they badly scratched my wheel and covered it up with grease. I went about 3 weeks ago but left out of town and didnt move my car for those 3 weeks. Finally got back in town and washed my car and noticed there was a lot of grease over the one wheel that had the tire replaced after washing off the grease i noticed a lot of scratches that don't coincide with curb rash. There was grease all over the 4 dots on the picture attached to this review and there's many more dots where the paint was chipped around the wheel. My wheels are black so i didn't notice that day. If the employee would have just owned up to scratching the wheels while installing the tire i wouldnt have cared but the whole covering it up with grease just looks bad.
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July 2023 by Elena Furaeva
Stopped by with an AC problem and Janibal was really helpful!
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May 2023 by Ashley G.
Great service and honest about the tire service that was needed. Appreciate the speed. Thank you!
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May 2023 by Clare L.
Outstanding service! Hyman couldn't be more helpful. Great communication and superb level of service.
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December 2022 by Ark Pank
Very helpful and quick
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November 2022 by Marni Dewes
This place is a scam - I’ve been trying to get a hold of the owner who talked me into replacing a part that was not needed (and cost me $1100.00). He won’t return my calls and is never there when I go by. So frustrated.
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November 2022 by ElbanoParilli
Great value! Fast service! Happy results
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September 2022 by James D.
Looking for a place to get brakes done I came across this amazing establishment. I mean who wouldn't want to become the newest customer of a 4.5 stars establishment. Couldn't be more wrong! This review is based solely on customer service by the not-so-gentleman that answered for a simple quote for brakes. We didn't even get past a quote. Very rude, and brushed me off like they didn't even want the business. I get it, with 4.5 stars they probably don't need my business, but if you're going to operate a customer centric based business, at least play the role of a 4.5 star business or the latter, that actually deserve that kind of rating, but can't afford to pay for it. Thank you sir for allowing me to take my business elsewhere!
