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March 2024 by Gumdroplou Denebzi
Don't go here! Cold blooded vibes! Saul asked manager Katia if I can charge my phone. Katia said only if I fill out the review. I did. Then Katie said a few minutes later, "Is there any thing I can help you out with"....I said politely. She then said charging is only for customers. === Also I heard them just talk about how they make over on getting customers to buy phone packages not needed.
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March 2024 by Hi! :D
Thalia and Maribel - perfect specialists. They will make things happen!
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March 2024 by Ramona Pierre
MY EXPERIENCE JUANITA WAS EXTREMELY HELPFUL.
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March 2024 by Cedric
Came in with a cracked screen on my phone and walked out with a upgraded phone and tablet all for the price of one device. Come here don't go to no other metro! It's worth the drive.
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March 2024 by Bairon Arana
Good place
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March 2024 by varol
Very good, thank you
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December 2023 by Diana Hernandez
This is the 8th month in a row that they tell me and my mom that they can’t accept bill payments in cash or credit. (???) Apparently they just do it on the day that the bill is due. Or sometimes they tell us the system is down, which is acceptable the first time but I have heard that excuse 3 times at least. What if we want to pay early? the metro a few blocks away never has these issues. Why is this the only one? My mom doesn’t know how to pay on the app. And I don’t want her having to go out of her way, with all those crazy people in Hollywood, just to pay her bill. This is unacceptable and I know I can’t be the only one they do this too.
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August 2023 by Faye Jou
Very sweet girl am a t-mobile customer and she always helps me with all my emails she is very patient with me no matter how long it takes and is able to be multitasking while helping me same time best customer service I've ever had
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April 2023 by Kimberly Farha
They took their time.Could not fix my phone.I will have to get a newer one.My model lasts for 3 years and then you need to get a new one.Tjis TMobile were very educated on cell phones
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March 2023 by Anna Novikova
Hello there;I would like to leave a review for one of your workers - DIEGO. He was of great help to me, and was extremely friendly and patient. I went to the Metro store to purchase a new phone on 02/20/2023. Diego recommended a good phone for me and helped me transfer my iCloud data to the new phone.Thank you,
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December 2022 by Fe
The girl made my internet’s purchase easy and fast
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November 2022 by Miriam Ibraham
Allen is a first class representative of Metro T Mobile. He provided the best customer service to my mother this afternoon. He was helpful and patient with her, and did everything he could to assist her. Thank you, Allen!
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September 2022 by Frost
Great customer service yesterday, Cristal was the best she helped me out with everything I needed. Down side no a AC!!!! Please fix.
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September 2022 by Jabulani “King Kandy Show” Ibraham
Allen is the BEST Metro T Mobile rep ever. He was polite, helpful, and went above and beyond to ensure that we got everything taken care of that we came here for today. Definitely management material, and will be driving out of our way to only come back to this location due to the excellent customer service he provided with us today. I see yes..I love the location of this MetroPCS is right on the corner of Santa Monica and Bundy drive. The gentleman was so nice this is they're very elderly friendly here at this location so if you're looking for a place to come that will be comfortable for your elderly parents this is it. Thank you again for MetroPCS for helping us out
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August 2022 by Kathy Wilson
Staff at this location are amazing along with extremely informative.
