This is a great bank for anyone who has family or business connections in Mainland China or Hong Kong. The personnel goes the extra mile to use a cliche.
June 2019
Chinatown branch is so terrible... We have been banking there for almost 30 years and they closed our account without telling us.. Since we don't use this account so often and they didn't even send us the letter. How terribly and the supervisor name Wendy was so rude. What kind of customer service?
June 2018
The worst bank I've ever been to. Period these Chinese people are stupid a** f**** Not sorry at all for my language.