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March 2024 by Amanda B.
Bottom tier experience at this location. Customers are treated like thieves as soon as they walk in the door. Entirely uncomfortable shopping. I left before I was done shopping bc I was sick of being followed by staff.
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March 2024 by Susan N.
Terrible store. I wanted to buy advil and toothpaste. Rang buzzer to get service. I waited for a half hour. Kept pushing button. No one came. I left. Called and no one would speak to me. Wanted to send me to the guy at front counter who was rude. Just kept saying have a nice day. Plan to call main office. No one could help me and there were no customers in front the store. Said short staffed they told me.
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February 2024 by Jane Huang
takes a very very very long time more than a day to fill simple prescription
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January 2024 by ashunda thomas
This store is so 4xcking nasty! Like, why the hxll the floors look like all of outside?! Just 4xcking filthy! How y'all work there all day! Darn health store and need the health department to come up in there. The parking lot is just as filthy! Y'all dirty! I don't even like wearing my outdoor shoes in there!
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January 2024 by Monica Bacca
I have been suffering with an illness for months and it’s been frustrating. When in the aisle for the medication I thought k needed but wasn’t sure, there was a couple employees named Sarah and Josh. They were stalking shelves and stuff. But as soon as Sarah saw me she ran over because she saw my face of confusion. She gave me many tips and tricks and advice, so did Josh. Far beyond their call of duty. Thanks so much you two!!!!
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December 2023 by Sachiko Reece
I go to This store passing another nearby similar store. Because I always get what I need to get, with excellent services from staff on top of it
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December 2023 by Sommer Orane Sommerville
Today the 8th of December, 2023 at 1:30PM in the afternoon, I went to get two bottles of perfume, which I have been doing for the past 3 years I’ve lived in LA.Today was very different as I was racially profiled by the security guard.I went to the perfume area to look at what I wanted to get after less than 3 minutes of me looking an employee and the security guard decided to come over and ask if I wanted help. I said not yet as I am still deciding what I want. While still looking the lady stayed in my area until I was ready for her to open the cabinet with the perfumes.During this time the security guard kept walking up and down the aisle watching my every move. This made me felt uncomfortable and when I told the manager about the incident she said that they are just doing their jobs because the store was just robbed.It doesn’t matter if your store was robbed. You should not be racially profile customer, especially repeat customers. Can you imagine if I treated all Latin people and white people as if they were criminals. That is concerning behaviour and I will not be shopping at the CVS or any other stores. I will get my stuff from Amazon.I will also be filing a complaint with your corporate team and have my lawyer reach out to them.You don’t know who is who so you should treat everyone the same l.
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December 2023 by Adriana Palma
You can pick up your prescription then but shampoo, face power or cookies.
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November 2023 by Rebecca Rodriguez
I come here often, sometimes things are in stock sometimes they’re not. Everything is always clean, pharmacists are excellent. I love the selection this CVS has. Health items to toiletries and food/drinks, souvenirs. It has a jacked up parking lot but hey it’s free parking in LA. I want to shout it MARIAH who is always amiable and nice, and helpful. All the employees are, actually, which is great, but Mariah is always amazing. Give her a raise, give all the employees a raise. And if you ever ready this, Mariah, get a bomb job somewhere. Get your IT certificate or something. You deserve to get your bag.
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November 2023 by Eman
Quick easy process. Employees were really nice and helpful. Everyone greeted me with a smile.
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October 2023 by Amanda R.
Always so prompt and friendly even when you aren't feeling well. Just wanna say thank you to Ellio for being so helpful!
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October 2023 by Nancee L.
I have been gong to this CVS for 10+ years but today that ends! I made an appointment for a Covid vaccine. When I arrived I was told that it would be a 5-10 minute wait. 25 minutes later I asked for them to cancel my vaccine and not charge my insurance. I was told "I'll get to you right now". Ten minutes later - nothing! Ten minutes after that a woman come out and tells me the she is going to take the person who had the appointment after me first. WTF???????? Still not sure if she was ignorant of my appointment or intentionally being rude. Time to find a new pharmacy!
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October 2023 by Rebecca R.
I come here often, sometimes things are in stock sometimes they're not. Everything is always clean, pharmacists are excellent. I love the selection this CVS has. Health items to toiletries and food/drinks, souvenirs. It has a jacked up parking lot but hey it's free parking in LA. I want to shout it MARIAH who is always amiable and nice, and helpful. All the employees are, actually, which is great, but Mariah is always amazing. Give her a raise, give all the employees a raise. And if you ever ready this, Mariah, get a bomb job somewhere. Get your IT certificate or something. You deserve to get your bag.
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September 2023 by Maria Aispuro
Nahing ha was very rude. If someone is going to act rude at their job maybe they should get another job. Part of the yr job is to help the customer and give them the best customer service they can give. If not get another job. Very rude person
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September 2023 by one love
Great customer service very helpful thank you CVS keep up the good work