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November 2022 by Vstunna X.
I've seen some questionable reviews online here, but never seen anything super sus in store. They definitely do have hectic looking piles of sneakers behind their various counters which is a bit odd- I just make sure to watch closely whenever anyone handles my kicks. That being said, the staff isn't as rude as the reviews here say. Definitely no feeling of costumer engagement, but they were helpful. Lowball offers on your shoes, but this is to be expected. Their prices are not the best... but not the worst either, & they do have quite an expansive selection. Almost any newer sneaker you could want. kind of like a Sneaker Gamestop...
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October 2022 by Natalia S.
I bought shoes here and the shoes were used and the inside had cat / dog hair. Do not use your hard earn money here. I m totally disgusted and disappointed.
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August 2022 by Byron G.
Cool kicks is the best shoes store out her in LA buy sell trade they got you when you need them
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August 2022 by Josh G.
Watch out for these bums they are unprofessional and rude If you bring in multiple shoe keep a eye out on them they switched a pair of my shoes for a used pair of fakes they have shoe boxes behind the counter so when your not looking they do the switch They need to be brought to light looks like somewhere you want to go cus of what you see on YouTube but when you go it's not what's expected for me I will not support or ever go back they low ball so don't even bring your shoes over here your better off selling on offer up
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July 2022 by Anthony G.
Drove out almost an hour away and went into like 5 different sneakers shops to sell my shoes so you know it was a bad experience when I only leave a review for one store which happens to be coolkicks. Went into coolkicks 3x over the course of 2hrs to see what offers I'd get for my shoes. First off I don't know if it's their employees abysmal hygiene, the heat, or no a/c in the building, but it smelled like straight a**. Literally like garbage combined with dog p**** Second off most of the employees were not attentive and seemed bored. I had a particular interaction with "Jay" and "Leo". Jay was continually yawning while checking my shoes when I asked what he'd offer. The offer was a lowball offer which I ended up taking the 3rd time coming in just because I wanted the shoes gone, but that's not the only reason i'm leaving this review. Why i'm leaving this review is all of the above combined with the fact that this corn ball "Jay" really had the audacity to mumble something along the lines of "he went up and down mel rose and it took him 2 hours to end back here" towards my 3rd time coming back in like man do your job and cash me out there's no need to get rude with customers like that and make snarky comments. I have the right to think over your offer and see if I want to accept. You're lucky I didn't react a different way and I was cool or it would've been on sight homie. Next time say it with your chest, even homeboy next to you thought you were goofy. Be careful who you make those corny comments too next time, karma finds its way around. Leo overheard everything and dude didn't say one thing. Almost like brody next to him had him on a leash or something. Bro needed his master to bark before he went out. Both of them look bored as hell and like complete bums just standing there and not offering any help to other customers. I will never be back here ever the experience was horrible and the shop smells so bad all the employees smell musty as hell I can't be in there longer than 2 minutes. It is not what it seems like on youtube make sure you're aware of that! Adeel you need to hire some actual competent employees man and stop fronting for youtube, i'm out.
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July 2022 by Katie M.
Best sneaker shopping experience in LA. We hit up 4 other shops on Fairfax and Melrose and our favorite was this place. Every employee in the store was super cool and helpful. They even did a free giveaway if you could grab the shoes off the pole outside. My son ended up with a free pair of Jordans which was amazing. (Check their Instagram to check it out) Great selection of new and used sneakers so I would definitely recommend shopping here. The only draw back is the street itself is a little shady so park close by and get in and out.
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June 2022 by Barbara Love
Experience, cool shoes and very friendly staff
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June 2022 by Joanna O.
Took a quick getaway trip to LA for the weekend and visited Coolkicksla. I don't know why they have so many negative reviews, but the employees were not rude at all. They answered our questions and looked for the sizes we asked. Ultimately they didn't have any shoes that we wanted in our sizes so we did not make a purchase. Their selection is large but sizing is limited. We found this to be true at all shoe stores like Coolkicksla so it was a little disappointing. Don't let the "bad" reviews deter you and check them out. They may have your size. Overall it was an interesting experience, especially since we have seen their YouTube videos.
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May 2022 by Caroline Herman
I bought 2 pairs of shoes for my son while he was on spring break. We traveled from Indiana to go specifically go to cool kicks. Do not buy Yeezy 350 they fall apart in less than 2 months adidas said they would exchange if I bought from adidas but since we bought from cool kicks they will not. I have called cool kicks left messages and contacted them through messenger and have heard nothing back. The shoes we purchased were new not used. Disappointed that they do Not return calls etc but had no problem taking my money.
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May 2022 by Nathan M.
place is absolutely horrible the staff is awful just the blonde youtuber getting in everyones way when people are trying to genuinely shop
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March 2022 by Mike R.
Great shoe store staff helpful looking for sizes only problem was choosing your pair of shoes because theyre were so many options
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March 2022 by Eric M.
Trash staff is rude deff. Better shops in la. On online alote of fake reviews here folks,they deff.sell ua.s here be careful when buying shoes.
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February 2022 by Oscar Pan
Wide variety of sneakers new and used … sneakers you cant find no where else… friendly knowledgeable staff
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February 2022 by Colter A.
Somebody just tried to use a stolen credit card of mine to buy $2500 worth of shoes here. I keep trying to call the business to tell them that the card is stolen but none of the numbers they gave listed on any website is a working number. Seems sus.
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January 2022 by Lorenzo T.
This place has such nice people always has authentic sneaker, has a good variety and would love to come here every day.