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October 2023 by lance frey
Great bank- helpful staff, the manager, Adena is friendly and proactive, not crowded, free parking
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April 2023 by Tamara Andreas
This particular Chase branch on Fairfax and 3rd is far the best one I’ve ever dealt with. Melissa is truly the best business relationship manager anyone with multiple businesses can hope for. She has gone above and beyond to help me whenever I needed. I’ve even closed my personal Citi and moved everything to Chase because citi didn’t give me the same type of service even as a Gold account holder. 100% recommend. Thank you!
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April 2023 by J L.
If it weren't for the overworked tellers who have always been great despite having to deal with an endless turn of people approaching the counter, this location would have gotten zero stars. The management after asking today why you would have one teller working on a Friday before a holiday weekend basically said "because there's never anyone here". Maybe because word got out you're guaranteed a wait every single time you go? Of course, this was said as I gestured to the two people in front of me that had taken up a lot of time from the single teller working. This is also not including trying to go on a Monday after a holiday weekend and they were randomly closed. Definitely drove the 7 minutes to the La Brea location and was seen immediately and had equally great service from the teller. Will not be back to this branch to see if any changes were made - I literally don't have enough time.
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September 2022 by Lada Kovalkova
I couldn't even open an account, man is in the bank said that all day had appointments and he is so sorry. Also bank was empty... Where is people with those appointments? And how did i know that I need appointment and where do it isn't clear. The most terrible chase spot
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September 2022 by John B.
Terrible !!!! The worst chase bank in the entire city!!! Systems are always down just about every time you ever decide to come here!!! Shame because it's the closest to me.. I have to drive further away to get any service other than the atm.. just close the whole location down if it's going to be this unreliable. 0 stars should be an option!
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May 2022 by Ron B.
Chase is the worst bank I have ever had they restricted my account and online banking for something that had no control over me they froze my money this the worst bank and I do not recommend anyone to ever go to tell
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October 2021 by Jacquelin Callison
THIS IS THE WORST CHASE IN THE WORLD!!CORPRATE NEEDS TO SWITCH OUT ALL THE EMPLOYEES HERE.YOUR LOSING ACCOUNT HOLDERS EVERYDAY BECAUSE OF THESE RUDE PEOPLE RUNNING THIS BRANCH.
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March 2021 by Ohriel Sh
Chase Fairfax branch (Fairfax/Beverly Branch in Los Angeles) very bad customer service , not friendly , the female Bank teller was rude , the bank parking was close and is hard to find parking inStreet .
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March 2021 by Ronnie Jaime
I went to open up an savings account and the staff members were very resperctfull.two of them spend time to show me how to operate my phone.my respect goes out to them.see im new to the eletronics stuff.ive smashed phones,bashed them on the wall,thought of other ways to kill the phone????(so the next one will know what to exspect)smile.but i couldnt...i serve God now i cannot let an phone have the power to plant anger in my heart.
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March 2021 by Taylor Berry
Is there a reason the parking garage is never open???? What the heck? Twice I’ve accidentally navigated to this place and despite there being a garage that says CHASE CUSTOMER PARKING the gate is always closed and I can’t find close enough street parking so I go to the Chase on 3rd.
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October 2020 by Tomer H.
I really like this chase. Everyone is always so helpful and friendly. The lines usually go fast and efficiently and they always have deposit slips around for customers (so you don't have to wait in line just to ask for one, like other chase banks). Definitely my favorite chase to walk into. Lots of underground parking so it's really easy to park, run whatever errand you need to do at the bank and be on your way quickly.
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August 2020 by Rachael B.
I've been to other branches that are great, but the customer service here, the tellers... I've never experienced anything like it. Worst experience ever. Will never go back. Taking my money to BoA down the block. Good luck if you choose this place!
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August 2020 by Ryan Sifferman
Terrible service.
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July 2020 by LV Plug
Chase Bank gets the job done and they have the best color scheme and name of all the banks. I've always had a positive experience with them. I don't know what else you want me to say pretty much all the banks are the same
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May 2020 by Andrew M.
The parking guy is rude, scary vibes. Do not go near. To whom it may concern at Chase Bank (President, or Person who MAINTAINS this Branch on: 310 s Fairfax Ave, Los Angles CA). This is NOT a good representation of CHASE BANK. I will never step one foot in to this location, or ever drive in to that sketchy parking lot - unless/until it is remodeled/renovated. However, a good representation of Chase Bank's appearance and vibe should emulate the Chase Bank on: 6120 W 3rd St, Los Angeles, CA 90036. I will continue to give my business to Chase bank, but not at the 310 s Fairfax location. The bank on: 6129 W. 3rd st, is only a couple minutes away. I would drive the extra mile to this location. This is what I would do. Best Regards, Andrew McCarthy II
