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July 2023 by Alvaro Sanchez
They never answer the phone
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June 2023 by Itz Weltonettee
Loved this bank. Very professional and helpful. The ATMs are on the outside of the bank
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May 2023 by Arnetta M.
Beautifully decorated and very nice space for small community events.
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March 2023 by Jacquelyn K.
This branch has GREAT service! From security (Mariah) to Marilyn who helped me and my husband with our account, we have only positive comments. Marilyn is engaging and asked plenty of questions to get to know us. She said that Chase builds relationships with their clients. We were impressed and will definitely always use this branch for our banking needs.
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December 2022 by Miss Lady Ma’am
I’ve recently gotten stolen from via card information and have ONLY been using this locations ATM for withdraws. Do not trust their ATM.
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September 2022 by Shem C.
This bank is legendary. It's so many polite employees of color in this bank that it truly makes the experience feel 10x more inviting. EVERY time I go into this bank, I'm greeted with warm welcomes, I'm complimented, and I have no problems! Even the customers are sweet. I love this bank so much.
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September 2022 by Bethlehem Meheretu
Very very poor customer service
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September 2022 by Christy M.
This is a brand new renovated branch with ZERO Bankers. It looks great but in there is NO staff to actually help customers. I see 2 tellers with a line of more than 10 people. Sad. Shameful.
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March 2022 by Miss Money
I’ve recently gotten stolen from via card information and have ONLY been using this locations ATM for withdraws. Do not trust their ATM.
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December 2021 by T K
I just opened a Chase account a few days ago as a backup. I went into the physical branch today at this location & everyone was so kind and helpful from the time I entered until I left. From the security guard to the teller, banker and another clerk that helped me out. Excellent customer service.
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December 2021 by M JC
I wanted to give a 5 + star rating to Olga Soto- she is a teller with the best customer service - she is so helpful and has the best energy and attitude-- an outstanding young lady
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October 2021 by C D
I wanted to give a 5 + star rating to Olga Soto- she is a teller with the best customer service - she is so helpful and has the best energy and attitude-- an outstanding young lady
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September 2021 by Genesis
Always clean, and friendly!
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July 2021 by Charlie Y.
Christianne (the branch manager) and Adan (officer relationship banker) saved this client relationship today. Google "How Chase Bank made me think I was $99 billion in debt" to get the idea of what I went through today. I was pretty ready to drop Chase until these two angels talked me off the ledge. If you have to choose between this branch and the Crenshaw/Coliseum branch because of proximity, go here.
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June 2021 by Kim Possible
I just opened a Chase account a few days ago as a backup. I went into the physical branch today at this location & everyone was so kind and helpful from the time I entered until I left. From the security guard to the teller, banker and another clerk that helped me out. Excellent customer service.