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February 2024 by Alejandro Ruiz
Today I came to this branch and the staff is very friendly, they serve you quickly and there is no line at all,
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January 2024 by Oscar L.
The only reason I opened an account with this bank was because they had a lot of ATM locations. But now they close all their ATMs at night, which is really the only time anyone ever needs an ATM. Trash bank. Go anywhere else but Chase.
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November 2023 by Jose B
How u u guys gona be closed at 8 ? so inconvenient when u need it. I get work at 7:30. How am I supposed deposit my checks or take out cash ?? Really frustrating. At least let us know!! not having us drive to different locations just to find out they're all closed ? time to switch banks ?
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July 2023 by Jess H.
Why do they have a schedule posted if staff do not follow it? The schedule clearly says they close at 5pm and it was 4:30 when I got there and it had already been closed. Also, atms do not always work.
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July 2023 by Scott Comet
Bank no longer allows access to 24 hour ATMs due to racism of the location. This location is a largely hispanic neighborhood. Modern day segregated water fountains.
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July 2023 by Robert Johnson
Racist bank, no longer allows access to ATM after 8 PM. This is due to being located in an area populated by minorities and not being gentrified enough like the Highland Park branch.
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June 2023 by Selina O.
I had great service with chase bank been a chase customer for quite some time I appreciate the staff very much so please chase continue to help all your customers keep up the great work and job I will continue to be a chase customer as long as they continue there friendly and helpful service.
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June 2023 by Chelsea R.
Some of the staff here to not have good communication skills. Manager only spoke English and didn't seem to care about the language barrier and expected my dad to understand everything she was saying. Our time was entirely wasted and we literally got no where. If you have an appointment make sure you ask what documents to bring because they won't prepare you.
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March 2022 by erick flores
Clean nice and secure
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September 2021 by universal Power
Love it, the inside ATM give out max upto 3000,and you can select any or all bills denominations ..
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June 2021 by Jessica S.
Ariel, the teller, was super sweet during my visit. She was more than. Willing to make s talk and answer any questions we had. Her voice was very soothing and lovely. While waiting in line we had a banker tell us both in Spanish and English, "We plan to be with you soon. Thanks for waiting." I appreciated the kind gestures, the air conditioner, complimentary had sanitizer and calm ambience. Outside in the front entrance it appears that Chase has an Amazon safe pick up spot.
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June 2021 by Jay H.
I had the worst experience ever after coming to this location. 1st - I was denied access because I didn't have a mask after the CA state mandate went into effect on June 15th stating mask aren't required for fully vaccinated individuals. (I had my vaccine card present) 2nd - After going out of my way to purchase a mask next door just to get inside, the teller Adrian began to give me a hard time because they're Apple Pay machine didn't work. All I wanted to do was make a deposit. 3rd - He denied me service and access to my account after the technical issue was on their end. They refused accept my student ID or SSN as a form of ID when I originally used these to open my account. 4th - When I asked if he could bring his manager he brought the lead teller over and she was rude off the top, her name is Janet. Wasn't helpful at all and lied about having two wait an entire hour just to speak to the manager. 5th - I was ridiculed after I asked for a business card because I told them I wasn't satisfied with the service and wanted to report this. They laughed like if this was all some joke. They gave it to me after they knew I wasn't kidding. Don't come here!
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January 2021 by Edgar1 Edgar
Man I hate this bank the ATMs don't even give change.. they only give out $100 bills. So if you want to take out more money you have to get another $100 and break it out on your own because they don't give out change...
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January 2021 by Jack Ripley
friendly and quick
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July 2020 by Turbo Lopez
Tellers and staff are always quick to help, and very friendly. I’ve never had a problem here and sometimes you have to wait a bit, it gets crowded, some days more than others, but where dont you have to wait? Everyone is friendly and helpful. Plus they have locations everywhere. I’ll give them 4 out of 5 stars!
