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February 2024 by GQSmoke
I have not had the experiences of many. EVERY single time I go which includes today...little to no lines and if lines they move at a reasonable speed, friendly bankers and staff, active security guards and they're quick and understanding when working with you.And patient. I was so used to direct deposit they were patient with me and offered to cash my check for me since lol I did not know what the heck I was doing.Not perfect. But there is a reason as of this review I've from the age of 16 to 30 years old now been going to Chase. I already don't trust banks but they've been great. Even when you're late on something they'll work with you especially when they see you meant no harm.
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February 2024 by Alex (Alexmakes)
1/6 atms working
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December 2023 by mattie enright
Atm here gave me cash and then I went to gas 3 stations to buy gas but wouldnt accept it because they said it was fake
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December 2023 by Cody G.
Shut this branch down immediately!! The incompetence of Hector and the staff knows no limits to its own stupidity. I've been cashing the same paycheck every two weeks for 2 years and all of a sudden they suspect fraud and damaged my pay checks so I couldn't use them. Now I have to go thru the owner to get my own pay for my work. The reviews make sense now.
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November 2023 by Spencer Hong
One out of 4 atm machine works here and patrons illegally park at the corner by the atm machine. As far as i know, the atm machines never fully worked here and the branch manager simply is ignoring it. Do something about it.
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September 2023 by Meginn T.
They never answer the phone...it could be a Saturday or Wednesday in the middle of the day, that phone is not getting answered. I'm not sure why they have the line in use, might save some money disconnecting it since I'm sure the phone has dust on it from not getting picked up.
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September 2023 by Wambui W
Alarmingly poor service. Appointments are difficult. Communication is poor (all they say is I understand, I understand and I understand). No one is solution oriented. They repeat the problem after you and offer no solutions.
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June 2023 by Deepak S.
I would give them zero if it's allow coz I am a physically handicapped and the guard didn't allow me to use handicapped window for my transaction, he asked me to stand in the line. That's so unprofessional.
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June 2023 by Mirshavkat Djuraev
Chase Bank stole 4700 dollars from me, I hate them, all the banks are burning empty!!!
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May 2023 by Brendan McDonald
Chase bank has fees claiming they give better rates and better account growth. Look at their yearly profits and tell me that makes any sense. This bank is corrupt.
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March 2023 by Sazzad Hossain
Good location but less parking lot
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February 2023 by Michael Lou
Below average customer service, long wait lines. The bank reps don't seem to know what they're doing. Not all ATMs are in working order.
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November 2022 by Sarah S.
This Chase is convenient for me so I've found myself there a billion times. Let me sum up some of my pros and cons. The Good: 6 ATMs open 24/7. The Bad: Something seems to always be wrong with at least one. Sometimes it can't accept checks, sometimes it can't dispense cash, and sometimes it has no limitations - just straight up out of order. The Good: This is a Chase thing, not just this location but I love that they dispense other bills then $20s and $100s. Give me those small bills, baybee! The Bad: I wish my bank account was more stacked to take out 100 $100s. The Good: Staff has all been very friendly and quick inside. Things I thought would take more time - like getting a cashier's check or depositing a large check - went really smoothly and fast. The Bad: Lines can get looooong here. It's KTown. The Bad Before the Good Since It Also Deals with KTown: No dedicated parking. I would love a parking lot. But nooooo~ I always have to find street parking and pay the meter. The Good: I can usually find a street parking spot. The Bad: These ATMs are slow processing. The Good: These ATMs exist.
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November 2022 by Victoria Garcia
Great costumes services!!
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August 2022 by Anthony Young
Closest ATM thats open at night with security so you don’t get jacked
