July 2021 by Corridos Production
Chase will steal your own money
July 2021 by Germán Bonilla
By far the worst bank in history. Chase and everything that's gotta do with Chase is garbage.
February 2021 by Luis Morales
Gave it a one star because of bad customer service not all employees are bad with customers
January 2021 by Alexander Huerta
This branch is terrible, machines always “temporary out of service” .... gives you time to write a review
November 2020 by Alyse Heggen
I've been with this bank for years and have been treated abominably many times. Once, while speaking to a banker in one of their branches, i asked if they even wanted my business and he just glared at me silently. After that, i did receive some decent customer service off and on. It was redeeming enough to justify not changing banks. The covid crisis seems to have exposed the true nature of these corporations. A merchant denied refunding my money for a faulty product "becuase of covid", as if that's a reason to reduce consumer protections! After spending over TWELVE HOURS, on the phone and in person, to get a reasonable remedy, i am still denied. Chase representatives seemed to relush the distress and pain they were causing. I am handicapped ad i have been made physically ill by the maltreatment of this gigantic corporate monster. The worst wre the "supervisors" Shan and Keisha. Keisha was so dismissive. I asked the names of the people I'd registered complaints about, at the end of the conversation, and she had none! The only neme she could tell me was mine! Insane! Do NOT use this bank unless you deposit a high enough amount to be deemed "worthy". NOT FOR REGULAR PEOPLE!
November 2020 by David Eischen
Employee Carlos Serrano uses intimidation to get his customers attention. Avoid this place at all costs. Bank somewhere else for your money!
August 2020 by Henry F.
Worst Effin bank!!!! I deposit money physically to one of the tellers and they lose my money and send it else where!! Waste of my damn time!!! Now I gotta wait 1-2 business day when I already had my damn cash in my hands!!! Like how!?? You had only one job to do!!!!! I hate this branch
June 2020 by JS
Great associates. Very friendly and polite. One particular bank teller was able to help me make a car payment. Other chase locations were having a hard time. I would have given 5 stars but the parking lot is small and outside bank machines are always out of service.
May 2020 by Brian G.
This branch is one of the worst Chase location, I have ever been too. It's not the area or the customers, the staff is what is brining the location down .The staff are so rude, so judge mental, and they always assume your up to no good. I had gone to cash my last check after being fired , so I wasn't in a Positive mood. During the whole situation I never lost my cool, or raised my voice so being that what happened I was really angry about how I was treated .You would think that 8 could go cash my check and be on about my day, but no. The clerk has suspicion supposedly "I had that demeanor" or so she said . She called the account of the company , received verification and still had the nerve to make me wait more just to get her overweight supervisor with food stuck in teeth to come and call the account again. I felt so offended and I just took my check and left. I continued to another location and they too called and that's it it was after that's was able to cash my check just that easy. They had the nerve to stereotype for no reason.This was my first and last time I went to this location. Be warned ,the staff will offend you and assume the worst.
May 2020 by Tom Brendon
Thx you great place guys
January 2020 by eduardo cerenil
Called three different branches to ask a simple question but not 1 person answered. This bank is horrible.
October 2019 by Kaw'btah G.
Today went to the bank to put my cash money on my account . I lost my debit card so that's why I went to direct to the bank . There was a one curly black hair lady.I gave her a deposit slip and my green card too. I forgot my California IID card that's why I gave her my green card.. when she saw my green card she told me that is a fake greencard.. ... oh my god !! It's been 4yrs I'm a chase costumer .. i used the same green card when I opened my account... now she told me it's the fake greencard.. I really disappointed and angry... this is not the right way to treat your costumer like this .. if don't know how to deal with your costumer . Then you don't have right to seat on your front desk. And another think greencard is the biggest identification on United state you need to keep on your mind first please... I have another question for chase bank.. if we struggling to put our own money to our own bank account then why should we choose the chase Bank???
October 2019 by Jasmine Waters
Worst bank ever! Visited bank on a Friday & all the employees displayed poor customer service. They were not helpful. It's a wonder why that Chase Bank still exist. Clearly, management does not care about their community or have any pride for their city. Sooo sad!
July 2019 by Dany G.
I am curious Chase I lived in San Diego for over a decade and there I was greeted by someone when I walked in through the door was offered flavored water and there were always plenty of tellers. When I come to this location none of those mentioned courtesy's are available. Constantly there are lines out the door with only two tellers available while other Chase employees are in the background doing I'm sure very official important business not attending to clients. Why can't they work the window or you hire more people and treat us like you do other communities that aren't East of Los Angeles?
May 2019 by Walter Cortez
Finding parking in this branch is very difficult and sometimes you wonder why the parking lot is full if there are not many customers inside?