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February 2024 by Saroj Gurung
Luis the manager provided me with a great service on my visit to the store. He helped fix a problem I had with my car battery.
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February 2024 by Daniel Martinez
Excelent service
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January 2024 by Bobby Briceno Jr
Great service..the staff was patient and actually took the time to look up a certain difficult part I had been looking for at other stores with no luck ...but the staff here were able to assist and got me a good price too
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January 2024 by Nicole Bulman
The staff at Auto Zone on Cesar Chavez were all absolutely amazing & saved the day. Our Jeep overheated while on the highway. We limped to the store & they truly went the extra mile to get a new radiator hose. We were able to get it fixed & see our daughter play water polo in San Diego on time. Thank you Auto Zone for helping our family! You were all Good Samaritans today!
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January 2024 by Jose Roberto Aguilar Ceron
Helpful staff, not well stocked store, I ended up buying a different item then the one advertised of course it was pricey.. Overall, it was a good service
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December 2023 by Walter Perez Diaz
Excellent
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December 2023 by chris reid
Kacey provide amazing customer service. Even stayed beyond closing time to locate the product I needed.Thanks!
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November 2023 by Moe Mirmehdi
Albert the manager was great. He was friendly and professional.
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November 2023 by Miguel Vazquez
Great customer service specially Naive thanks for ur help?
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September 2023 by Dominique K.
I would not come here as a woman or someone of low income. Came here to just get a dead battery replaced and was instead berated and belittled by a female worker who was helping me. She obviously didn't want to replace the 250$ battery I just bought for me which is something that Autozone offers. She would make comments like "this is so gross" "how do you even let a car get this bad" over and over when she was talking about corrosion on the battery the whole time we were out at my car. Then what really upset me is her making the comment "you have the money to do your nails you should have money to replace your battery and take care of your car". Those nails she is talking about are 5$ press ons from Walmart I bought for a wedding I had over the weekend. Bold for her to even say that or assume I'm made of money. And put me down for it. Why are we talking about my appearance when we're just replacing something on my car? I am a struggling full time college kid who works full time as well. I do not live with family and LA is expensive. I don't want to be berated about what I cannot and can afford. Totally unnecessary and rude. I just wanted my battery replaced. She could of left the comments to herself or found someone else to help me if she was going to be this rude to me. I already spent 250$ I wasn't expecting and now I get shit talking with it. Not professional at all. This store needs to fix its customer service especially the woman with long black hair.
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September 2023 by Kaleb Barbosa
Luis went above and beyond for us. He sold us what we needed, fast, and efficient, then installed for us quickly. Wipers, brake bulbs, and a battery. His customer service is excellent, and he took ownership of giving us a perfect experience. Manager material!
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September 2023 by Anthony aguila
Went in with a battery problem Luis the manager helped me out he check it and said my battery was bad. I purchased a battery and he installed it at no charge I tried to give him a tip but he did not accept it . Thank you Luis for the great service ! Definitely coming back to this Autozone.
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September 2023 by Ricardo Aguila
Very good customer service Anabel made it easy and fast get in get out ??
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August 2023 by Yara G.
Stopped by for windshield wipers, had some trouble figuring it out (I know even after watching YouTube videos on how lol) the associate that helped me just kept walking by while I was in the rain trying to replace them, never asked if I needed some help even after he could CLEARLY SEE I was struggling in the rain. I went inside and asked Alverta, who immediately had a welcoming demeanor, for help and like the Queen she is, replaced my windshield wipers. Thank you so much! I drive a lot for work and I can go with no worries now because thanks to her, I can see where I'm going now! Next time you're here look for her!
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July 2023 by Ramon L
My experience in this location was disappointed. When I opened the door, I saw a flock of employees chatting in the corner. They looked at me like, "Why are you interrupting us?" It took minutes for them to help me. Only one employee was helping out. Poor management.- A lot of employees, yet the store is filthy.- A lot of employees, yet nobody wants to help customers.- A lot of employees walking around looking busy.
