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February 2024 by Ben Z.
Had a great experience at this particular location. Manny and Dorian were SUPER Helpful- set me up with a new phone for my wife, checked out my plan, gave me a better one, AND got me out of the store quickly, and professionally. I could say more, but I will close by saying these two salesmen were outstanding, the owner of this store should feel lucky and blessed to have 2 fantastic "can do" people, really helpful, problem free. Thanks again Manny and Dorian, y'all were great!! I will be back to this store to buy my new phone, specifically to deal with these dudes- champs!! This is a great and helpful location. If you need a hassle free way to do things, this is it.
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January 2024 by Giga Giga
I have financed the cell phone and i was told its 18month finance, eventually it has been 36 month and without me knowing they have activated features i was not aware of, unfortunately i have noticed it late my bad, be careful and double check what they say!
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January 2024 by Michael Engalla
This at&t store just became my go to store after the awesome help of the customer service Brian & Victor. I recently traded my 11 pro max to 15 pro max. Upon receiving my new iPhone, i thought it will be a breeze transferring my data to the new phone. So i went to visit this store for a little help. Soon as i walked in, i was greeted with respect & friendliness. Brian right away stood up and told me what to do. He told me before i left the store that if i will have problem transferring the data, just come back to the store and he’ll gladly to do it for me. Got home and when i was almost to the end of the transfer, there was a prompt that i couldn’t figure out. Since it’s only a mile away from me, i came back to ask Brian but unfortunately he was off work already. But another customer service Victor jumped right in to help me out. Super friendly and very very helpful all around. He took care with the entire transfer until my new iPhone is good to go. Again, if i have any issue with the phone he said to just come back and they will gladly help me out. Im very impressed with their human kindness. Its what we need in our daily lives and this store and their staff delivers that great attitude. 5 star service!!!! Thank you Victor & Brian for an awesome customer service. You guys are the best. Best at&t store in LA!
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January 2024 by Enrique Lopez
The store employees were great unfortunately I canceled service due to Att horrible billing system. Overcharge multiple times for protection and service changes. Didn’t want to deal with att any longer switched to T-mobile, there billing system 100 percent better with faster 5g
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January 2024 by John R R C
Victor was very accommodating, helpful, and very kind to all of our phone problems; especially when my brother lost his phone. He provided a very stress-free, friendly, and high priority service to our needs. We highly recommend.
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January 2024 by chris manecke
One person working and the y leave you sitting there for however long. Don't say a word to you and don't even acknowledge that your sitting there. Not even a "Be with you in a minute ". Nothing.
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January 2024 by brandon yuenger
Victor helped me with my problem as soon as I walked through the door. My phone issue was a bit more complicated than others but Victor and his team never gave up helping me to find a solution to my issue. Eventually my problem was fully solved and I was walking out of the store as a happy AT&T customer
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January 2024 by Julie B.
Just went there to upgrade my phone and the salesperson signed me up for the insurance plan without my permission or knowledge. I'll be going there in person to give them a piece of my mind and more!!! Fraud! Dishonest! Sneaky! Want to give them a zero star!
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December 2023 by LAgirl 5.
After a horrible experience at the Eagle Rock location, I walked into this store for help with my plan. What I received was a well-informed breakdown of my bill, the deals I was eligible for, and a cleaning up of our family plan. Thanks to Teresa for her patience! We received great service and I highly recommend this store!
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November 2023 by Luke M
Best customer service, I was helped by sales rep victor, he was friendly and so helpful, glad to meet people like him , and all the staffs very nice.
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November 2023 by Alec Lehrman
Teresa helped us out. My wife and I were changing carriers, and Teresa was awesome. She got us a great deal, was kind, and had a great attitude. If you go into this store, ask for Teresa.
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November 2023 by Alex Galvan
It’s a little frustrating when you can’t get a hold of a real human when navigating through these company websites. We went to a nearby AT&T store and explained our dilemma. Victor Vasquez helped us navigate the AT&T website to resolve our problem. Good to know that you can still have a face to face with people to get a problem resolved. Thanks victor.
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October 2023 by Tatsuo Issei
Victor was so helpful and has always had patience with me cause I'm not a cell phone person. He is a blessing for me.
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September 2023 by Carlos Galvez
We always have a great experience at this AT&T store and today was no exception. Manuel went above and beyond today making my daughter and I feel appreciated as customers. He was not only super friendly but gave us all of the best possible options in selecting a new phone and accessories. Manuel is a wonderful employee and we will be back to see him again!
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September 2023 by Brenda Zayasoq
This hands down is the best and most helpful experience I’ve had at any AT&T store. Manuel the Manager went above and beyond to insure that all of my needs where met. Will recommend friends and family to this great store. THANKS Manuel !!