-
July 2024 by Michelle Romero
I don't like this insurance
-
July 2024 by guillermo perea
Worst customer service, don’t waste your time AAA has gone down hill. Everyone appeared to be on a break waited more than 1 hour
-
June 2024 by Juan Ferrer
Dealing with AAA has been pretty terrible, their representatives tried their best but rarely know what's going and have little to no idea on how to correct an issue. My homeowner's insurance policies were canceled without any explanation as to why. When I called seeking answers, the reps I spoke with all provided different answers and none of them concrete. When I was finally able to speak with a manager, the only thing they were really willing to help me with was cancel my remaining policies. No one at AAA tried anything to actually resolve my issues and did not offer any sort of way to make the situation better. They have been the worst company when it comes to customer service.
-
May 2024 by Pelos Parados
2 minute read:
We’ve been members since the ‘90’s. The Staff runs The AAA as expected with courtesy and smiles. The building is gorgeous. Everything to keep you safe, is their goal.
That pithy review (⤴️above), I posted a few years back.
Yesterday (05/03/2024) I needed a smog check and since the AAA at this location can do them, I went there.
It was an IN&OUT visit- Courteous, Friendly, and Efficient.
You should drop by and check it out yourself.
-
April 2024 by Sonia R.
I knew my registration was due this month but I didnt get it in the mail. So I checked with AAA and I was able to pay my registration and get my tags....so Happy!
-
March 2024 by Yesenia Fernandez
In my opinion they are the best insurance I have ever had and they have never been bad for me, they are good in the services they provide and they answer every question I have ??THANK YOU
-
March 2024 by Jeff Wright
AAA is no longer the gold standard it once was. Quotes are extremely difficult to get, payment methods are inconvenient, service is subpar, and their insurance coverage is highly overpriced. Simlpy put, dealing with AAA is not worth the hassle.
-
March 2024 by So K
I went to this location to transfer the title for my new vehicle today. It was done very quickly without waiting long time. Very convenient. Also the customer agent was very helpful, professional and friendly.
-
February 2024 by Lc
1 hour line. They are so slow.
-
February 2024 by Gina M.
Terrible service , employees are running scams . The only goal is to make commissions and meet quotas . When I was in the phone with Sean W in dsl he called me on my other line on his private cell phone number to tell me what I needed to say in order for my rate to be what I wanted . It was very uncomfortable and inappropriate. He offered to send me money thru cash app since I was short on making my payment so he could still meet his quota . When I questioned it , He said it's something they do all the time and that his manager Monique is the one who trained him to do it so it's not an issue . He claimed that everyone uses a second phone to call clients like that . I just think it's weird and unprofessional. Ila complaint has been made to corporate
-
January 2024 by Juan O.
AAA is just like most insurance companies, at first they tell you how much $$ youre saving with them, and you do in the beginning but wait a couple months and they start taking money from you account, thats whats happening with me, I have to take time off of work to call them and straighten it out, its hapened before and i got my money back, but if you dont call they just take your money, theyre sneaky that way. I think ill go back to State Farm, at least with them my payments are all the same all year
-
January 2024 by David Figueroa
Great and friendly customer service...
-
December 2023 by Yadissa G.
I came to get an international drivers license, the process took about 20 minutes very fast , worker was friendly.
-
December 2023 by Carla P.
Nabbed a couple of physical maps for an upcoming road trip. For free!!! Just got my membership card scanned. Highly recommend a pit stop here for the historic sights and the free goodies.
-
November 2023 by Delrae RocStar
First, let's say the customer service is a plus. I was greeted with a smile and good conversation. I went around 1:00 pm so there was no waiting in line. I so like that I can handle some of my DMV needs at this location. There is plenty of parking, and you feel really safe at this location because of the many security guards. My car insurance quote was normal, however, the deductible was high. I left my cellphone and had to return. The insurance representative had it waiting for me. If you need travel information, then they have lots for you.
