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December 2021 by Mikyla K.
May only have three employees at the moment; they did help me within the line timing and considering my phone bill payment. It's very patient
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December 2021 by Jennifer R.
This is the best Tmobile store I have ever been to!Since I walked into this location I was greeted with a door opening and was kindly helped by a gentleman names Manny. Excellent customer service! Went above and beyond since the first day. Was looking for a specific phone and he called all stores possible to try to see if available. Due to no availability it had to be delivered to my home. Once received called him and helped me so much in getting phone set up , even though we were having trouble he was patient , went above and beyond. Seriously 5 stars! Deserves a raise! Will most definitely return to this Tmobile even if its further away from me.
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November 2021 by Erin Lang
I came in today in the afternoon to bring in my broken iWatch. I was told I had AppleCare when I bought it from an official T-Mobile store. And they confirmed I had it.I was in complete shock because I literally discussed my AppleCare Options when I purchased it a few months ago. I asked the sales rep if there was anything I could do about this situation because I was told I had insurance on the watch. He said there was nothing I could do even though I had $200 dollars to pay off on it. He dismissed me hardcore and made me feel like a VERY unvalued costumer. “There’s nothing you can do. Bye”. This isn’t the first bad instance at this store. I will never return and am leaving T-Mobile. I was a costumer for 20 years.
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September 2021 by Antonio Burse (PaPa)
It's a good store the employees are very knowledgeable
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August 2021 by Melenie Gurrola
Jasmin was very attentive and accommodating to our needs! We kept her after closing but she was very patient with us and described all the promotions and deals we were looking for! I am a sprint user who is now excited to move over to T-Mobile! Also great management skills and customer service from Gabriel who was very knowledgeable for everyone in the store.
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July 2021 by Annie B.
It's thank you Tuesday got my free beach towel, the staff was very welcoming. All safety protocols are in full effect. I will definitely return very soon if I have any problems with my iPhone .....
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June 2021 by Lorraine Alice Calderon
Very simple, in, done, out
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May 2021 by chris vargas
Jason was very personable and genuine with his Interaction with us. I work in sales as a Leasing Consultant so I appreciate genuine connection. He helped my partner Jesus upgrade from his Iphone XR to the Iphone 12 pro. Thanks Jason!
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April 2021 by Matt S.
I've never had a bad encounter at this location. Their hours aren't add convenient as some other of their locations, but I can't beat the convenient distance for me. It's a larger store and they gave most phones in stock. Parking isn't an issue because there are nearby parking garages, in addition to street offering.
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March 2021 by Xochilt Jacobo
Manny the great customer service representative takes the time to help his customers really good serviceManny the great customer service representative takes the time to help his customers really good service I will definitely go back...
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March 2021 by JIMMY RIVERA
Really helpful and good customer service.
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September 2020 by Brent Fitzgerald
Excellent customer service
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June 2020 by Francis Rincon
I will not never buy a phone here customer service are rude don’t like to help
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June 2020 by Victor Pearson
Friendly staff
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April 2020 by R Torres
Worse customer service or just ONE bad seed. First off, the guy offered me 2 promos which you can't do. One for a buy one get one free S10 and $500 mail in rebate when you trade in a qualifying phone.. second, he didn't transfer all my data to the new phone ( lost my daughters pictures when she was born ) and LAST. ! He send me home with a disconnected phone, AFTER I had asked him if the phone was ready to use. There wasn't even a SIM card inside the phone. He literally took the fun out the experience and made it a regretful event. I will definitely not be shopping at this location again.!!!.!.!.!.!. ZERO starts if I could.
