I have 2 business account and 2 personal accounts with BofA. Every time I come into this bank they make it as hard as possible to do business with them. They seem to fine endless hoops for you to jump through just to make a cash deposit. I’m closing the accounts as soon as I can.
January 2024
No stars the branch manager could not pick the phone to get me verified with fraud dept
September 2023
Understaffed and very poorly managed. One old woman attending customers, but she's not because she is doing some kind of internal process. I have been waiting 15 minutes and they have dealt with three customers. This is by far the worst bank branch I have ever been in.