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October 2023 by Carlita
I’m a regular customer at the same ampm usually employees are very nice and let customers use the restroom today. I went in at my regular time and there was a Hispanic mom with her children waiting for the restroom. The kids really needed to go. The bathroom was being used by an employee that refused to give me his name, when he came out, he yelled at the kids and the mom in English. The mom didn’t know English and she was just saying that they were kids and that they really needed to use the restroom. That’s why they were knocking on the door and he yelled at another employee for letting them use the restroom. I explained to him that they were just kids. And he shouldn’t have yelled at them. He replied with he didn’t care, but the bathroom is not for customers, but yet other employees to let customers use the restroom. I told him I was going to speak to his manager. He told me another employee was a manager that employee said he, indeed wasn’t the manager and continued to yell and harass me as a customer. It is unacceptable to be an employee and have such anger towards kids and customers paying at that…
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September 2023 by Isaick Rodriguez
I am a client here at this Specific AmPm for about 3 weeks now and everyday I am always greeted from the nicest, most heart warming welcome by a worker named "Angelica" she is a person who has empathy for others and is dedicated to her Job everyday I see that she makes sure that the store is clean, tidy, that there is always fresh coffee and food on the counters, I can see how hard she works, how she treats her customers with respect and dignity and most of all her kindness and compassion always makes my day. I am glad to say that I am a client here at Ampm and because of her she makes me feel right at home.
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September 2023 by Jazmine Juarez
The worker "Angelica" is nice and funny she make me laugh sometime to me and my mom and she is very nice and kind.
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September 2023 by Rosa Rubalcava
Angelica is an wonderful person she always friendly smiling with am good attitude
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October 2021 by Ratmony Hok
Was overcharged on icee xl , charged 5.50 instead if 2.63. Actually this location and the one on atlantic. The one i went to on downey only charged 1.63
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January 2020 by Hany Beder
I will never come back here again if there is no bathroom I can use while I’m regular customer.
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November 2019 by Luis Rubio
(Translated by Google) This location at night time closes up to 3 times and has customers waiting for up to 40 minutes each time this boy had already run from another location in Santa Fe and Willow in long. Beach has a strong addiction to glass really is the bad thing about this store
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August 2019 by Terriline Jane Redhouse
This place is ok. lots of panhandlers and a very busy section to get gas.
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July 2019 by Savannah B.
Unbelievable! Went yesterday and purchased chips, drinks and $25 of gas. Went to the pump and it wasn't working. Went inside and after some investigating the clerk told me that a man in a red car paid a few dollars on a pump on the other side. He must of had someone waiting in the car outside because they pulled around, pumped my gas and drove off. I asked for the pump to be reset and he went and got the manager. Ziomara the manager said I am sorry but we do not refund gas purchases. I said I do not want a refund I want the $25 in gas I paid for. She said I am sorry we can't do that! My whole family uses Arco but now we will be taking our business to shell! Terrible customer service making me pay the price for a dishonest customer. Like ARCO doesn't make enough money. Would give it zero stars if I could!
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November 2018 by t g.
They don't provide receipts at the pump, you have to go in. If they think this will make me buy something inside the store - think again! Terrible customer service.
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August 2018 by Michele M.
Went there this morning to fill up and get a carwash. (This place is a nightmare at the end of the day - too crowded) Moving carwash machine broke my mirror. Daniel, the manager told me that's why they have a sign to say they aren't responsible for any damages. Wouldn't give me the owners name or phone #. I have a beautiful 2015 Tahoe and he didn't give a single s*** that my mirror was hanging there broken! Could of at least sympathized, acted like he cared, offered to pay the $8.00 for carwash - NOTHING. Told me to my face I should have read the sign, so it's my fault. This suck a** establishment doesn't deserve your business. They sure as hell don't deserve 1 star!!
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August 2018 by John Alexander
It's says it's open 24hrs. Apparently the employees didn't get the memo on that. I'm not sure how many levels of stupid you have to be to employ these assclowns that make their own hours. As I've stood here waiting I've seen at least 20 people walk up see the sign and leave. When I'm done with this review I'm going to send an email to AM PM corporate headquarters to let them know that this is a very unprofessional business practice.
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July 2018 by Alex H.
Use the gas pump outside charges .35 cents. Go inside for smokes another .35 cents to use debit. That's 0.70 cents extra just for buying something. Rip off. Then try using cash they'll act like your hindering them to count out change. Tell the owner the debit card machine is part of being a business not a way to get rich. I'll carry in all dollar bills for you in the future. Oh by the way the don't accept anything over a $20 too ask me how I know.
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April 2018 by Michael D.
Guy david with the tattoo on his forearm must be having a bad day.... Horrible attitude just because i told him theirs barely any coffee and it was cold he said microwave it or go somewhere else smh no problem wont get my gas or nothing else here again
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March 2018 by Cameron Bartley
Great location, easy access
